Protecting What Matters to Texans
At Hatton Veterinary Hospital, we pride ourselves on delivering exceptional care to our patients while providing top-notch customer service to our clients. Our team is committed to upholding the highest standards of veterinary medicine and treating each patient with the utmost care and attention. We believe in treating every animal that walks through our doors as if they were our own, taking the time to listen to their needs, and tailoring our approach to meet them.
Our Mission
Our mission is to provide compassionate care to our patients and support to their owners, and we strive to achieve this goal every day. Our veterinarians are committed to working with you as a partner in your pet's medical treatment because they recognize your pet's unique place in your family. We handle your pet much like we do our own.
Complete Veterinary Care
Hatton Veterinary Hospital prides itself on providing a full range of veterinary services through our skilled and dedicated pet care and staff. The team works with cardiologists and board-certified experts to provide their services. Our services include:
- Dentistry
- Surgical
- Radiology
- Herbal Medicine
- Acupuncture
Meet Our Veterinarians & Team
Our veterinarians are committed to working with you as a partner in your pet's medical treatment because they recognize your pet's unique place in your family. We handle your pet much like we do our own. Our veterinarian staff offers the highest quality treatment for every pet in our facility. Our veterinary team is dedicated to keeping lines of communication open with all our clients and providing personalized treatment regimens that consider each pet's unique needs.
Overall Positive Experience
The majority of reviews praise Hatton Veterinary Hospital for their excellent care, knowledgeable staff, and compassionate veterinarians. Many reviewers appreciate the promptness of appointments, friendly front desk staff, and the ability to accommodate urgent needs.
Positive Aspects
- Friendly and knowledgeable staff
- Compassionate and caring veterinarians
- Prompt appointments and accommodating scheduling
- Excellent care for pets with various health concerns
- Transparent pricing and treatment explanations
Negative Experiences
However, a few reviewers had negative experiences with the hospital. One reviewer had a bad encounter with a specific veterinarian, Laura Takata, citing condescending behavior and prioritizing her own feelings over the animal's needs. Another reviewer had a mix-up with scheduling and paperwork, resulting in incorrect treatment and overcharging.
Negative Aspects
- Poor experience with a specific veterinarian (Laura Takata)
- Scheduling and paperwork errors
- Overcharging and incorrect treatment
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