Business Details
26 Years
experience
Emergency
services
Open 24/7
always available
Trusted 24/7 Emergency Damage Restoration Services in Greensboro, NC
Founded in 2000, 1st Aide Restoration has established itself as a leader in emergency disaster restoration services. With over 50 years of combined experience in construction and restoration, our team prioritizes integrity, transparency, and customer-centric solutions. As an IICRC-certified firm and Better Business Bureau A+ rated company, we adhere to rigorous industry standards while maintaining EPA Lead Safe Practices and RRP certification. Our technicians undergo continuous training to address water damage, fire damage, mold remediation, and storm damage with precision. We specialize in navigating insurance claims, ensuring seamless communication between clients and adjusters.Our commitment to excellence extends to using advanced equipment like infrared cameras and industrial air movers, guaranteeing thorough property restoration. As a locally-owned business in Greensboro, NC, we serve communities across North Carolina with 24/7 emergency response capabilities. Our certified restorers combine technical expertise with compassionate service, treating every property as if it were our own. This dedication has earned us recognition as a premier restoration contractor in Central North Carolina.
Services
Water Damage Restoration
Fire Damage Cleanup
Mold Removal
Storm Damage Repair
Emergency Water Extraction
Commercial Carpet Cleaning
Sewage Cleanup
Structural Drying
Smoke Damage Cleaning
Insurance Claims Assistance
Details
- Year established: 2000
Highlights and features
- 24/7 emergency response with rapid water extraction capabilities
- IICRC-certified technicians trained in advanced restoration techniques
- Better Business Bureau A+ rated with transparent pricing
- Over 50 years combined experience in disaster restoration
- Direct insurance claim coordination with licensed contractors
Associations and certifications
- IICRC
- Better Business Bureau
- EPA Lead Safe Practices
- RIA (Restoration Industry Association)
What people say
Prompt response
Professional crew
Exceeded expectations
Honest assessment
Excellent communication
Services
Water Damage Restoration
Our water damage restoration process begins with immediate water extraction using industrial pumps and moisture detection equipment. We thoroughly dry affected areas with commercial air movers and dehumidifiers to prevent mold growth. Structural repairs return properties to pre-loss condition while maintaining safety standards.
Fire Damage Cleanup
Fire damage cleanup involves debris removal, smoke odor elimination, and structural repairs. Our technicians use specialized equipment to clean soot residues and restore damaged materials. We coordinate with insurance providers while ensuring safe reoccupation of properties.
Mold Removal
Certified mold removal services include source identification, containment barriers, and spore elimination. We apply antimicrobial treatments to prevent regrowth while addressing moisture issues causing mold development. Post-remediation testing confirms complete eradication.
Storm Damage Repair
Storm damage repair addresses roof leaks, structural breaches, and water intrusion from severe weather. Our team performs emergency board-up, water extraction, and comprehensive rebuilding to restore property integrity after hurricane or hail damage.
Emergency Water Extraction
24/7 water extraction services mitigate damage from burst pipes or flooding. Using truck-mounted extractors and moisture meters, we remove standing water and hidden moisture to prevent secondary damage like wood rot and mold growth.
People
Doug Watkins
Founder
With 30+ years in construction and 18 specializing in restoration, Doug Watkins established 1st Aide Restoration to combine technical expertise with ethical business practices. His leadership focuses on customer trust and certified restoration standards.
Cheri Watkins
Co-Founder
Cheri Watkins co-founded the company with a commitment to integrity-driven service. She oversees operational protocols ensuring alignment with the company's mission of transparent, customer-first disaster recovery solutions.
Questions
What emergency services are available 24/7?
We provide 24/7 water extraction, fire damage mitigation, and storm damage board-up services with immediate response times across North Carolina.
How do you handle insurance claims?
Our team directly coordinates with insurance adjusters, providing detailed documentation and cost estimates to streamline the claims process for property owners.
What areas do you service?
We operate throughout Greensboro, High Point, Burlington, Kernersville, and surrounding North Carolina communities for all restoration needs.
Are your technicians certified?
All technicians hold IICRC certifications with specialized training in water restoration, mold remediation, and fire damage cleanup procedures.
What mold remediation process do you use?
Our EPA-registered process includes moisture source elimination, HEPA vacuuming, antimicrobial treatments, and post-remediation air quality testing for complete mold eradication.
