Prepare for the unexpected, and restore with confidence
At 1st Aide Restoration, we understand the importance of prompt and professional disaster restoration services. Our team of experts is dedicated to providing top-notch water damage restoration, fire damage restoration, storm damage cleanup, mold removal, and commercial carpet cleaning services to homeowners and businesses in Greensboro, NC, and surrounding areas. With over 50 years of combined experience and IICRC certification, you can trust us to handle any disaster mitigation project with care and precision.
Our Story
Our company was founded on the principles of integrity, compassion, and excellence. We believe that every homeowner or business owner deserves a reliable partner to turn to in times of crisis. Our team of certified professionals is dedicated to providing 24/7 emergency disaster cleanup services, ensuring that your property is restored to its pre-loss condition as quickly and efficiently as possible.
Our Services
We offer a wide range of disaster restoration services, including:
- Water Damage Restoration: We provide comprehensive water removal, water damage restoration, and water damage repairs to mitigate the effects of floods, leaks, and other water-related disasters.
- Fire Damage Restoration: Our team of experts specializes in fire damage cleanup, smoke damage cleaning, and fire damage restoration to help you recover from fire-related disasters.
- Storm Damage Cleanup: We provide prompt and effective storm damage cleanup services to help you recover from wind, hail, and other storm-related disasters.
- Mold Removal: Our certified mold professionals use advanced equipment and techniques to identify and remove mold infestations, ensuring a safe and healthy environment for you and your family.
- Commercial Carpet Cleaning: We offer professional commercial carpet cleaning services to help you maintain a clean and healthy indoor environment.
Why Choose Us
At 1st Aide Restoration, we pride ourselves on our commitment to excellence, customer satisfaction, and community involvement. Our team of experts is dedicated to providing personalized service, prompt response times, and exceptional workmanship. With our 24/7 emergency disaster cleanup services, you can trust us to be there for you whenever disaster strikes.
Our Mission
Our mission is to provide exceptional disaster restoration services, exceeding customer expectations, and promoting a culture of integrity, compassion, and excellence. We strive to be the go-to partner for homeowners and businesses in Greensboro, NC, and surrounding areas, providing reliable, efficient, and professional disaster mitigation solutions.
Overview of 1st Aide Restoration
Excellent Customer Service
- Multiple reviewers praised the company's prompt response, professionalism, and exceptional customer service.
- The staff, including Rhonda and Suzie, were commended for their helpfulness and empathy during stressful situations.
- The company's ability to handle insurance claims and communicate effectively with clients was also highlighted.
Quality of Work
- Several reviewers were impressed with the quality of work, including the rebuild of a chimney surround, replacement of flooring, and repair of water damage.
- The crew's attention to detail, politeness, and knowledge were praised by multiple reviewers.
Honesty and Integrity
- One reviewer was impressed by the company's honesty when they found no damage to a roof, did not charge for the inspection, and instead offered to return if needed in the future.
Negative Experiences
- Two reviewers had negative experiences, citing poor quality of work, overpricing, and rude customer service.
- One reviewer reported finding sparks coming out of a ceiling fan installed by the company, and another reviewer was dissatisfied with the work done on their home.
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