Providing you the Mobility to make a lifetime of memories
At Best Price Mobility, we understand the importance of independence and mobility. That's why we're dedicated to providing top-quality mobility rentals and sales across the United States. Our commitment to excellent service, unbeatable prices, and a wide range of mobility products has earned us a reputation as one of the most trusted mobility solution providers in the country.
Our Mission
Our mission is simple: to provide our customers with the mobility to make a lifetime of memories. Whether you're visiting Orlando, Kissimmee, Disney World, or any other destination in the United States, we're here to help you navigate with ease and comfort. Our team is passionate about delivering exceptional service, ensuring that every customer has an unforgettable experience.
Our Services
We offer a comprehensive range of mobility rentals and sales, including mobility scooters, power wheelchairs, manual wheelchairs, rollators, walkers, and more. Our equipment is carefully selected from top brands such as WHILL, Pride Mobility, Drive Medical, Golden Technologies, and many more. With over 2500 locations nationwide, we're confident that we can provide you with the perfect mobility solution for your needs.
Why Choose Best Price Mobility?
At Best Price Mobility, we pride ourselves on our exceptional customer service, unbeatable prices, and commitment to quality. As a family-owned and operated business since 2007, we've built a reputation on trust, reliability, and expertise. Our customers rave about our prompt delivery, excellent equipment, and hassle-free experience.
Poor Customer Experience
Multiple customers have reported disappointing experiences with the scooter rental company, citing issues with the quality of the scooters, poor customer service, and unmet expectations.
Scooter Issues
- Battery life was a problem, with scooters shutting off in the middle of the day, despite the battery indicator showing a full charge.
- The awning provided as a cover was of poor quality and prone to breaking, with one customer reporting it snapped in light rain and another experiencing a pole snapping when caught on a bush.
- The scooters themselves were of poor quality, with pre-cut and glued rods that snapped off easily.
Drop-off and Pick-up Issues
- The company's drop-off and pick-up policies were inflexible, with customers required to be present at specific times to receive their scooters or return them.
- The company was unresponsive to customer calls, with customers reporting being left on hold for extended periods or being hung up on.
- The company's website provided inaccurate information about their opening hours, leading to further frustration for customers.
Reservation and Insurance Issues
- Customers reported issues with reservations, including changes to delivery times and unreturned calls.
- The company's insurance policies were unclear, with customers discovering that certain accessories were not covered, despite paying extra for insurance.
Unreliable and Unhelpful Customer Service
- Customers reported being met with unhelpful and argumentative customer service representatives who failed to resolve their issues or provide refunds when necessary.
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