Business Details
50+ Years
experience
Emergency
services
Global Cold Chain Logistics Solutions
PACE Air Freight has been a trusted leader in cold chain logistics since 1975, specializing in the secure transportation and storage of temperature-sensitive pharmaceutical, biotech, and life sciences cargo. As a family-owned business, we combine decades of industry expertise with cutting-edge technology to deliver GDP-compliant solutions across 160+ countries. Our team of over 200 cold chain professionals operates a global network with 24/7 coverage, maintaining strict adherence to cGDP and cGMP standards through validated equipment and rigorous quality control processes. With strategically located facilities in Indianapolis, Chicago, Cincinnati, and Louisville, we offer next-day shipping services and climate-controlled storage spanning ambient, refrigerated, and frozen environments. Our commitment to innovation is demonstrated through advanced monitoring systems, electrified roller-bed trailers, and patented ULD container solutions that ensure product integrity throughout the supply chain.Certified by ISO 9001, ISO 13485, and TSA, we provide comprehensive services including strategic consulting, regulatory compliance, and bonded carrier escort operations. Recognized for fleet safety excellence, our experienced drivers and dedicated customer teams deliver personalized solutions while maintaining a 45-year legacy of operational reliability. Through continuous investment in technology and staff training, we remain at the forefront of cold chain management, serving as a strategic partner for multinational corporations requiring precision logistics for vaccines, biologics, and critical medical shipments.
Services
Cold Chain Logistics
Freight Transportation
Cold Chain Consulting
Temperature-Controlled Storage
Cargo Screening
ULD Container Services
Pharmaceutical Logistics
Biotech Shipments
Clinical Trial Materials
Vaccine Distribution
Details
- Year established: 1975
Highlights and features
- 45+ years of specialized cold chain expertise in life sciences logistics
- Global network operating 24/7 in 160+ countries with local expertise
- ISO 9001 and ISO 13485 certified quality management systems
- Proprietary electrified roller-bed trailers for temperature-controlled transport
- Family-owned with personalized service and industry-leading technology
Associations and certifications
- ISO 9001
- ISO 13485
- DDA
- TSA Certified
- IATA Chapter 17
- NIST
- CARB
- Hazmat Certified
Services
Cold Chain Logistics
Our cold chain logistics solutions ensure continuous temperature control for pharmaceuticals and biologics. Using validated equipment and real-time monitoring, we maintain precise temperature ranges from -80C to 25C throughout transit. Our GDP-aligned processes include route optimization, contingency planning, and 24/7 tracking to guarantee product integrity for critical healthcare shipments.
Freight Transportation
Specialized freight services for time-sensitive medical cargo with global reach. Our fleet includes climate-controlled trailers, electrified roller-bed systems, and TSA-certified containers. We offer LTL and FTL options with same-day, next-day, and scheduled delivery services across 48 states and international destinations through our bonded carrier network.
Cold Chain Consulting
Expert consulting services to optimize pharmaceutical supply chains. Our specialists provide strategic planning, cold chain engineering, and regulatory compliance solutions. We develop customized SOPs, conduct risk assessments, and implement data-driven improvements to enhance efficiency and meet FDA and EU GDP requirements for temperature-sensitive shipments.
Temperature-Controlled Storage
Secure storage facilities with ambient, refrigerated, and frozen environments. Our 111,000 sq ft of cGMP-compliant warehouses maintain strict temperature ranges (15-25C, 2-8C, -15 to -25C) with validated cold rooms and ULT freezer farms. Features include 24/7 monitoring, electronic inventory systems, and customized storage solutions for vaccines and clinical trial materials.
ULD Container Services
Specialized ULD handling with Envirotainer-certified containers. We offer temperature-controlled unit load devices for air cargo, including e2 and t2 containers that maintain precise conditions during air transport. Our roller-bed systems enable efficient loading/unloading while preserving temperature integrity for large-volume pharmaceutical shipments.
People
Robert Pfeffer
Owner/President
Robert Pfeffer founded PACE Air Freight in 1975 and has grown it into a global cold chain logistics leader. With decades of industry experience, he oversees strategic direction while maintaining the company's family-owned values of quality and customer service.
Robert Pfeffer Jr.
Vice President of Operations
Robert Pfeffer Jr. manages daily operations with a focus on service excellence. He brings extensive logistics expertise to ensure efficient execution of cold chain solutions while maintaining compliance with international pharmaceutical transport standards.
Cindy Abner
Chief Financial Officer
Cindy Abner oversees financial operations with over 20 years of experience in logistics accounting. She ensures fiscal responsibility while supporting strategic growth initiatives and maintaining compliance with financial regulations.
Stephanie Cheek
Director of Compliance
Stephanie Cheek leads compliance and safety programs with expertise in regulatory standards. She ensures adherence to TSA, FDA, and international cold chain requirements while managing quality assurance processes across all facilities.
David Gray
Cold Chain Specialist
David Gray provides technical expertise for cold chain solutions in Indianapolis. With specialized training in temperature-controlled logistics, he implements innovative storage and transport methods that meet strict pharmaceutical industry requirements.
Questions
What temperature ranges can you maintain for cold chain shipments?
We maintain precise temperature ranges from -80°C to 25°C using validated equipment and real-time monitoring systems.
Are you certified for international pharmaceutical shipments?
Yes, we hold ISO 9001, ISO 13485, and TSA certifications with compliance to EU GDP and IATA Chapter 17 standards.
How do you handle emergency cold chain deliveries?
Our 24/7 operations team provides emergency response with pre-configured handling instructions and rapid recovery solutions for distressed shipments.
What storage facilities do you have available?
We offer 111,000 sq ft of climate-controlled storage across three facilities with ambient (15-25°C), refrigerated (2-8°C), and frozen (-15 to -25°C) environments.
Can you handle large volume pharmaceutical shipments?
Yes, our electrified roller-bed trailers accommodate ULD containers up to 96" wide and 125" long for efficient bulk transport.
Do you provide cold chain consulting services?
Our experts offer strategic planning, cold chain engineering, and regulatory compliance consulting tailored to pharmaceutical supply chain needs.
