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A Family Business Committed to Quality & Customer Care
TLC The Flooring Boutique is a family-run business with a passion for flooring and a commitment to providing exceptional customer service. With years of experience serving the West Coast area, we understand the unique needs of each client and are dedicated to exceeding expectations.
Our Focus
- We prioritize quality, offering a wide selection of top-notch flooring materials to meet every style and budget.
- We believe in personalized attention, providing each customer with individual guidance and care throughout the process.
- We work diligently to ensure every project is completed promptly and efficiently.
Expertise & Services
Our skilled team offers a comprehensive array of services to meet all your flooring needs, including:
Product Selection
- Carpet & padding
- Carpet tile & luxury vinyl tile
- Hardwood & laminate flooring
- Tile & stone flooring
- Luxury vinyl plank (LVP) & waterproof options
- Area rugs & custom installations
Expert Services
- Free in-home consultations & accurate estimates
- Professional installation & removal of existing flooring
- Comprehensive project management & communication
- Repairs & maintenance services
Experience & Values
We take pride in our:
- Experience: Decades of knowledge and expertise in all aspects of flooring.
- Integrity: Honest pricing, transparent communication, and a dedication to ethical practices.
- Customer-centricity: A focus on understanding your needs and delivering personalized solutions.
Working With TLC The Flooring Boutique
Working with us is a seamless and enjoyable experience. We will:
- Take the time to understand your design vision and lifestyle needs.
- Guide you through the selection process, offering expert advice on materials, colors, and textures.
- Provide clear and accurate estimates and timelines.
- Ensure meticulous installation and a flawless finish.
Let us help you create the beautiful and functional flooring space you've dreamed of!
Overall Experience
The overall experience with TLC Flooring is generally positive, with many customers praising the company's friendly and knowledgeable staff, great selection of flooring options, and quick and efficient installation process.
Positive Aspects
- Friendly and knowledgeable staff
- Great selection of flooring options
- Quick and efficient installation process
- Competitive pricing
- Excellent customer service
Negative Aspects
- Some customers experienced issues with the installation process, including damage to walls and baseboards
- Some customers felt that the company could improve in terms of offering additional services, such as painting and delivery
Installation Process
The installation process was generally smooth and efficient, with many customers praising the installers for being quick and thorough. However, some customers experienced issues with the installation process, including damage to walls and baseboards.
Customer Service
The customer service at TLC Flooring was widely praised, with many customers feeling that the staff was friendly, knowledgeable, and helpful.
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