Empowering Seniors to Live Their Best Lives, One Caregiver at a Time.
Welcome to Golden Heart Senior Care, a licensed home care agency dedicated to helping seniors enjoy their golden years safely and independently in Sun City, Arizona. We are a team of compassionate and highly experienced caregivers committed to providing you and your loved ones with the best care possible. At Golden Heart Senior Care, we understand the challenges that come with aging, and we are here to help you navigate them with grace and dignity. Our mission is to enable every person to live a dignified, independent, and self-determined life in the community or setting of their own choosing.
Our Services
At Golden Heart Senior Care, we believe that every person is unique and therefore requires personalized care. We offer comprehensive care services tailored to meet your specific needs. Here are some of the services we provide:
- Personal Assistance Care Services: Our caregivers provide assistance with activities of daily living such as bathing, dressing, grooming, and mobility.
- 24 Hour In Home Care Service: We offer round-the-clock care for those who require continuous supervision and assistance.
- Concierge Care Services: We provide companionship, transportation, light housekeeping, and errand services to help seniors maintain their independence and quality of life.
- Memory Care for Alzheimer's & Dementia: Our caregivers are trained to provide specialized care for seniors with memory impairment.
- Housekeeping Services: We offer light housekeeping services such as laundry, dishwashing, and cleaning to help seniors maintain a safe and clean living environment.
- Elderly Meal Preparation & Nutrition Services: Our caregivers can help with meal planning, grocery shopping, and cooking to ensure that seniors maintain a healthy diet.
- Compassionate Companion Care Services: We provide companionship and emotional support to help seniors overcome loneliness and isolation.
- Medication Reminders & Support: Our caregivers can provide medication reminders and support to help seniors manage their medications safely.
- Respite Care Services: We offer temporary relief to family caregivers who need a break from their caregiving responsibilities.
- Specialized & Complex Care Services: We provide specialized care for seniors with chronic illnesses, disabilities, or other complex care needs.
- Transitional Care Services: We provide care and support during transitions between care settings such as hospitals, rehabilitation facilities, and home.
- Transportation & Errands Services: We provide transportation and errand services to help seniors maintain their independence and access community resources.
Why Choose Us?
At Golden Heart Senior Care, we are committed to providing excellent care from compassionate caregivers. Here are some of the things that set us apart:
- Award-Winning Care: We are proud to be an award-winning home care agency recognized for our commitment to excellence in caregiving.
- Customized Care Plans: We believe that every person is unique, and therefore, we provide personalized care plans tailored to meet your specific needs.
- Highly Experienced Caregivers: Our caregivers are highly experienced, carefully selected, and professionally trained to provide you with the best care possible.
- 24/7 Support: We provide 24/7 support to ensure that you and your loved ones receive the care and attention you need, whenever you need it.
- Specialized Care: We provide specialized care for seniors with memory impairment, chronic illnesses, disabilities, or other complex care needs.
- Bonded & Insured: We are bonded and insured to protect you and your loved ones.
If you want to work with capable, trained caregivers who provide the highest quality care, contact Golden Heart Senior Care today!
Billing and Administrative Issues
Golden Hearts has been criticized for their sloppy billing and administrative processes. Many clients have reported receiving late or incomplete bills from the insurance company, making it difficult for them to process claims. This has led to frustration and distrust among clients.
Unprofessional Behavior
Several reviewers have reported encountering unprofessional behavior from management and staff. This includes being late with bills, refusing to provide important documents, and making accusatory and inappropriate comments.
Positive Experiences
On the other hand, many reviewers have shared positive experiences with Golden Heart Senior Care. They have praised the caring and professional staff, who take the time to understand clients' needs and provide top-notch care. Reviewers have also appreciated the organization's ability to assign caregivers who are well-suited to their loved ones' needs and personalities.
Negative Experiences
Some reviewers have expressed negative experiences with the management team, describing them as bossy and nosey. One reviewer even reported feeling uncomfortable with a staff member bringing her child to work.
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