Our Vision
Our vision is to empower your home with reliable, efficient appliance care. We believe in fostering long-lasting relationships with our customers by providing exceptional service and exceeding expectations.
Who We Are
A team of passionate and experienced professionals, we take pride in offering comprehensive appliance repair services throughout the community. We are armed with years of expertise and equipped with the knowledge and tools to handle a diverse range of issues across major appliances.
What We Offer
We offer a comprehensive array of services, including:
Appliance Repair: Efficient and reliable repair services for a wide range of appliances, including washers, dryers, dishwashers, ovens, refrigerators, and more.
Diagnostic & Estimation: Detailed inspection and accurate estimation for repair costs before proceeding.
Reliable Parts: We utilize only genuine and authorized parts to ensure optimal performance and longevity.
Transparent Communication: Regular updates and clear communication throughout the repair process.
Flexible Scheduling: Convenient online scheduling options and availability throughout our operating hours.
Our Commitment
Our unwavering commitment to:
- Customer Satisfaction: We prioritize your needs and strive to deliver exceptional customer service every time.
- Quality & Expertise: Our technicians undergo rigorous training and adherence to manufacturer specifications.
- Efficiency & Timeliness: We strive to complete repairs promptly and efficiently without compromising quality.
Experience the SAS Management Difference
With SAS Management, you can expect:
- 100% Local Business: We are proud to be a locally owned and operated business, committed to serving our community.
- Experienced Professionals: Our technicians are highly skilled and certified to handle all your appliance needs.
- Transparent & Honest Service: We believe in open communication and providing accurate information throughout the process.
Let us be your trusted partner in keeping your appliances functioning optimally and your home running smoothly. Contact us today to schedule an appointment and experience the SAS Management difference!
Company Performance
Smooth Appliances has received both positive and negative reviews. The common themes among the positive reviews are prompt and efficient service, professionalism, and high-quality repair work. On the other hand, the negative reviews highlight poor communication, unprofessionalism, and unsatisfactory repair services.
Repair Services
The company offers a range of repair services, including refrigerator, freezer, dishwasher, and washing machine repairs. Some customers have reported positive experiences with these services, while others have expressed dissatisfaction with the quality of work and the technicians' expertise.
Customer Service
Some customers have praised the company's customer service, citing responsive and helpful representatives. However, others have reported poor communication, rudeness, and unprofessionalism from the company's staff.
Technician Expertise
There are concerns about the technicians' expertise and diagnosis methods. Some customers have reported that the technicians seemed to be guessing the problems and did not use proper equipment to diagnose the issues.
Pricing and Payment
Some customers have expressed dissatisfaction with the company's pricing and payment policies. There have been reports of high service fees and demands for full payment upfront, which can be inconvenient for customers.
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