Arrive Safe, Arrive Stylish, Arrive with J&J Transportation
For over 40 years, J&J Transportation has been the premier choice for luxury transportation services in the Lehigh Valley and beyond. As a family-owned and operated business, we take pride in providing unparalleled service, exceptional safety, and unparalleled reliability. Our mission is to exceed our customers' expectations, no matter the occasion.
Our Fleet
With one of the region's largest and most diverse fleets, we can provide chauffeur services for any group size and occasion. Our fleet consists of sedans, SUVs, limousines, vans, buses, and coaches. Our vehicles are expertly maintained by on-site mechanics to ensure a smooth ride every time.
Our Services
Whether you're in need of corporate transportation, special event transportation, group travel, or bus charters, we've got you covered. Our experienced drivers, meticulously maintained vehicles, and dedicated customer service team are committed to making your transportation experience seamless and enjoyable.
Corporate Transportation
For corporate travel, we understand the importance of efficiency, style, privacy, and professionalism. Our black car services, airport transfers, and corporate event transportation can accommodate your unique needs. With us, you can focus on what matters most - conducting business with ease.
Special Events
Whether it's a wedding, prom, birthday, or sweet 16, we can transport your guests with style and comfort. Our experienced drivers and meticulously maintained vehicles ensure a safe and enjoyable journey for all.
Group Travel
Whether you're traveling with one person or 100, we can accommodate your group's transportation needs. Our luxury transportation services can take you to the big game, theater, or winery with ease.
Bus Charters
Tour operators, event planners, and educational institutions choose our chauffeur services for reliable transportation in the United States and Canada. Our bus charters are perfect for group travel, events, and tours.
Why Choose Us
With over 40 years in business, we've earned a reputation for excellence in customer service, safety, and reliability. Our 24/7 in-house customer service team ensures a seamless experience from booking to drop-off. With our licensed and insured fleet, you can have peace of mind knowing you're in good hands.
What Our Customers Say
We're proud of our 4.8-star rating and countless five-star reviews from satisfied customers. Our chauffeurs are professional, courteous, and dedicated to providing an exceptional experience.
Get in Touch
To book your next transportation experience with J&J Transportation, visit our website or call us at 610-776-1516. Our dedicated customer service team is always here to assist you.
Summary of Reviews
The reviews for J&J Transportation are overwhelmingly negative, with only one 5-star review. The majority of the reviews are critical of the company's service, citing issues with communication, scheduling, and driver incompetence.
Problems with Service
Many reviewers experienced issues with the company's service, including incorrect pickup times, missing vehicles, and drivers who were refusing to transport guests. One reviewer's wedding day was severely impacted by the company's mistakes, resulting in a delayed ceremony and a disrupted guest experience.
Driver Problems
Several reviewers criticized the company's drivers, citing issues with rudeness, inflexibility, and incompetence. One reviewer reported that a driver refused to transport guests due to a minor issue, and another reviewer had to field multiple calls from the company's drivers to resolve issues.
Communication Issues
Reviewers also experienced issues with communication, including failed promises to refund funds, incorrect confirmation emails, and poor customer service etiquette. Several reviewers reported having to repeat their concerns multiple times to get any resolution.
Quality of Service
One reviewer praised the company's car service as excellent, while another reviewer noted that the taxi service was no longer available due to COVID-19. However, the overall quality of service was marred by the company's mistakes and poor communication.
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