Business Details
12 Years
experience
Emergency
services
Trusted IT Services & Managed IT Solutions for Businesses
Pixelated Tech is a premier IT services provider dedicated to delivering comprehensive technology solutions for businesses across Southern New Hampshire, the Merrimack Valley, and North Central Massachusetts. Founded in 2014, our team of certified professionals brings decades of combined experience in corporate IT, offering tailored services such as managed IT support, cybersecurity, cloud hosting, and network design. We prioritize proactive solutions to ensure operational continuity, including 24/7 system monitoring, data backup, and cybersecurity protections.Our commitment to local expertise and scalable services empowers businesses of all sizes to leverage cutting-edge technology while minimizing costs. With a focus on transparency, reliability, and client satisfaction, we strive to be the trusted IT partner for organizations seeking to modernize their infrastructure and safeguard their digital assets.
Services
Managed IT Services
Cybersecurity Solutions
Cloud Hosting
Microsoft 365 Integration
VOIP Services
Network Design
Data Backup
Server Support
Website Hosting
Details
- Year established: 2014
Highlights and features
- Local expertise in Lunenburg and surrounding areas' business technology needs
- Proactive 24/7 system monitoring and cybersecurity protections
- Cost-efficient solutions maximizing IT investment value
- Scalable services for startups to growing enterprises
- Certified technicians available for rapid 24/7 helpdesk support
What people say
Top-notch service
Knowledgeable team
Responsive technicians
Game changer
Exceptional support
Services
Managed IT Services
Our comprehensive managed IT services provide continuous monitoring and maintenance of business technology infrastructure. We offer proactive system health checks, cybersecurity protections, and 24/7 helpdesk support to minimize downtime. Services include network monitoring, data backup solutions, and IT consultation tailored to organizational needs. Our scalable approach ensures technology evolves with business requirements while maintaining cost-efficiency through predictable pricing models.
Cybersecurity Solutions
We deliver enterprise-grade cybersecurity protections including firewall management, endpoint detection, and data encryption. Our services feature unified threat management, email security protocols, and zero-trust infrastructure implementation. Regular vulnerability assessments and compliance support help businesses meet industry standards while defending against ransomware, phishing, and other cyber threats through layered security strategies.
Microsoft 365 Integration
As a Microsoft 365 partner, we implement cloud productivity suites with email hosting, collaboration tools, and AI-powered Copilot integration. Services include secure cloud migration, mailbox management, and Teams deployment. Our solutions provide 50GB mailboxes, real-time document collaboration, and enterprise security features while ensuring seamless integration with existing business systems and workflows.
VOIP Services
Our cloud-based VOIP solutions deliver enterprise phone features with cost savings up to 40% over traditional systems. Services include HD voice calling, auto-attendant setup, and mobile integration. We ensure quality of service through network optimization and provide premium hardware options while supporting unlimited local/long-distance calling within the US for businesses of all sizes.
Data Backup
We implement automated backup solutions with military-grade 256-bit encryption for data protection. Services include workstation/server backups, offsite storage, and rapid restoration capabilities. Our systems feature file-level recovery, system-state backups, and monitoring to ensure data integrity while providing peace of mind through regular testing and compliance with industry retention standards.
People
Michael Mathews
President/Founder
Michael founded Pixelated Tech in 2014 with 15+ years of corporate IT experience. He holds a Computer Science degree and specializes in enterprise-level IT solutions for small businesses. Michael leads network engineering efforts and strategic technology planning.
Ty Lawson
Systems Administrator
Ty brings extensive systems administration expertise with a Computer Science degree from Salem State University. He manages complex client infrastructure needs and provides critical support for network security and server operations.
Peter
Helpdesk Support Technician
Peter holds a Computer Science degree and Masters in Software Engineering from Brandeis University. He provides frontline technical support with experience in medical helpdesk operations and client service management.
Questions
Do managed service clients receive 24/7 technical support?
Yes, all managed service clients receive 24/7 network monitoring and priority access to our technical support team for urgent issues.
What service areas do you cover?
We serve Southern New Hampshire, Merrimack Valley, and North Central Massachusetts with remote support available globally via internet connection.
Do you offer discounts for non-profit organizations?
We provide vendor non-profit rates for software/hardware but don't offer labor or project discounts for services rendered.
What payment options are available?
We offer block hour pre-purchase options with discounted rates for onsite services, requiring minimum 4 non-refundable hours purchased upfront.
Where is your office located?
Our main office is at 21 Main Street, Lunenburg, MA 01462, located next to Lunenburg Town Hall in historic downtown.
