Business Details
48 Years
experience
Your Trusted Jewelry Store in Mendon, MA
Stardust Jewelers has been a trusted family jeweler since 1978, dedicated to providing exceptional quality and service in jewelry sales, design, and repair. Our team of experts, with over 80 years of combined experience, specializes in crafting custom pieces using high-quality diamonds and gemstones set in precious metals. We offer comprehensive services including on-site repairs, rhodium plating, diamond remounting, and 3D imaging for custom designs. Our commitment to customer satisfaction extends beyond the sale through aftercare services like diamond inspections and jewelry cleanings.Located in Mendon, Massachusetts, we serve communities across Worcester County with personalized attention and technical expertise. Our showroom features extensive collections from renowned designers, including the Robert Demeglio collection and Valina bridal pieces. We prioritize transparency, offering fair market value for scrap gold exchanges and maintaining strict quality control for every diamond entrusted to us. Our reputation for integrity and excellence has been built through decades of dedicated service to thousands of satisfied customers.
Services
Custom Jewelry Design
Jewelry Repair
Engagement Rings
Watch Sales
Scrap Gold Exchange
Diamond Appraisals
Wedding Bands
Gemstone Setting
Rhodium Plating
Watch Battery Replacement
Details
- Year established: 1978
Highlights and features
- We offer 80+ years of combined experience in jewelry craftsmanship
- Our Master Jewelers provide on-site repairs and custom designs
- We guarantee transparency with diamond identification and verification
- We maintain strict quality control for all jewelry repairs and creations
- Our 3D imaging technology enables precise custom jewelry visualization
Services
Custom Jewelry Design
Our 3D imaging technology transforms your ideas into wearable art. With CAD assistance and expert craftsmanship, we create personalized pieces that reflect your unique style and preferences. Our process ensures structural integrity while maintaining aesthetic appeal. Clients receive visual previews before production begins.
Jewelry Repair
On-site repairs by Master Jewelers using modern techniques like laser welding. We offer same-day service for many repairs including ring resizing, clasp replacement, and stone setting. All work includes quality guarantees and post-repair inspections.
Scrap Gold Exchange
Turn unwanted jewelry into cash or store credit. We evaluate gold content using precise methods to provide fair market value. Our service includes cleaning, refining, and repurposing precious metals for new creations.
Diamond Appraisals
Professional evaluation of diamond characteristics and market value. We document stone features including inclusions and laser inscriptions for insurance or resale purposes. Our appraisals follow industry-standard grading criteria.
Watch Services
Battery replacement and band sizing for luxury timepieces. Our technicians maintain watch functionality while preserving original craftsmanship. We service various brands with precision tools and manufacturer-recommended procedures.
People
Jim Hafers
Owner
Jim Hafers leads Stardust Jewelers with decades of industry experience. He oversees daily operations and maintains the store's commitment to quality and customer satisfaction since acquiring the business in Mendon.
Roberto
Master Jeweler
Master Jeweler Roberto directs all repair and creation processes. With extensive technical expertise, he ensures precision in every piece while mentoring staff on advanced jewelry-making techniques and quality standards.
Tess
Jewelry Specialist
Tess assists customers with jewelry selection and design consultations. Her expertise in gemstone characteristics and current trends helps clients find or create pieces that match their personal style and budget.
Barbara
Customer Service
Barbara manages client relations and appointment scheduling. She ensures seamless communication between customers and jewelers while maintaining the store's reputation for exceptional service and attention to detail.
Questions
What jewelry services do you offer?
We provide custom design, repairs, diamond appraisals, watch services, and scrap gold exchanges. Our team creates engagement rings, wedding bands, and personalized pieces using 3D imaging technology.
Can you repair jewelry on-site?
Yes, our Master Jewelers perform on-site repairs including ring resizing, clasp replacement, and stone setting. We use modern techniques like laser welding and offer same-day service for many repairs.
Do you buy scrap gold?
Yes, we evaluate and purchase unwanted gold jewelry. We determine value based on current market prices and purity, offering cash or store credit for items you no longer wear.
How do custom designs work?
Our 3D imaging process lets you visualize designs before production. A consultation with our specialists helps translate your ideas into wearable art while ensuring structural integrity and comfort.
What are your store hours?
We're open Wednesday-Friday 10-5, Saturday 10-4, and closed Sunday-Tuesday. Appointments are available for custom design consultations and specialized services.
Do you offer jewelry cleaning?
Yes, we provide complimentary cleaning services for all jewelry purchases. Regular maintenance helps preserve the beauty and longevity of your precious pieces.
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