Experience the Best of Arkansas Hospitality
At Consolidated Overhead Doors and Gates, we pride ourselves on being a family-owned and operated business, dedicated to providing top-notch garage door and gate services to our community. With a rich history dating back to 1958, our team has worked tirelessly to build a reputation for excellence, quality, and customer satisfaction.
Our Story
Founded by Bill Lewis and the Lewis family, our company has been serving the greater Santa Barbara and Ventura regions with pride. In 1990, Don and Robin Van Buren, along with Galen Lewis, took the reins as owners, ensuring the continuation of our commitment to providing first-rate garage door and gate services. Today, we remain dedicated to our core values of family, quality, and community.
Our Mission
Our mission is to provide exceptional garage door and gate installation, repair, and maintenance services to our customers. We strive to build long-lasting relationships, founded on trust, reliability, and a passion for delivering outstanding results. Our team is dedicated to staying at the forefront of industry advancements, ensuring that our customers receive the latest and greatest solutions for their garage door and gate needs.
Our Services
We offer a comprehensive range of garage door and gate services, designed to cater to the unique needs of our residential and commercial clients. Our services include:
- Garage door installation and repair
- Gate installation and repair
- Overhead door installation and repair
- Residential and commercial services
- Gate operator installation and repair
- Gate accessories and hardware
- Custom gate design and fabrication
Why Choose Us
At Consolidated Overhead Doors and Gates, we pride ourselves on our family-owned and operated values, which translates to a more personalized and dedicated approach to customer service. Our team of experts is committed to providing exceptional workmanship, prompt response times, and competitive pricing. With a reputation built on trust, quality, and customer satisfaction, we are the go-to choice for garage door and gate services in the Santa Barbara and Ventura regions.
Customer Service Experience
The reviews highlight a mix of positive and negative experiences with Consolidated Overhead Door's customer service. Some customers, like Uwe Kleinschmidt, had a negative experience with the supporting staff, describing them as "arrogant and horrible in customer service." On the other hand, customers like Debra Robinson appreciated the helpfulness of the staff, who walked her through a DIY solution instead of charging for a service visit.
Technician Quality and Workmanship
The quality of the technicians and their workmanship received high praise from many customers. Hope, a technician, was particularly mentioned for her excellent skills and knowledge in fixing a broken spring on a garage door. Ryan was also commended for his friendly and efficient service. Levi, another technician, was able to service a door and resolve a loud scraping noise issue.
Communication and Follow-through
Some customers, like Kip Fulbeck, experienced issues with communication and follow-through. They had to request a revisit to fix additional problems with their door, which could have been addressed in the initial service call. Victoria Trevillian had a particularly frustrating experience, with the company failing to return her calls and not keeping her informed about scheduling.
Pricing and Value
Eli Krahenbuhl mentioned that the pricing was fair and competitive, while Kip Fulbeck had an issue with not being informed about additional costs for a remote programming component.
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