Protecting Your Rights, Preserving Your Future
At Alarms Unlimited, we have been committed to protecting people and property in San Diego County, California since 1974. We specialize in providing customized, state-of-the-art security solutions that are both comprehensive and user-friendly. Our dedicated team of professionals understands the unique security concerns of each customer, delivering individualized, affordable, and practical solutions for residential, commercial, small business, medium business, and corporate enterprise clients. Our mission is to surpass client expectations by combining expertise with exceptional customer service that sets us apart from our competition.
About Alarms Unlimited
Alarms Unlimited was founded in 1974 by Hal Lewis, who brings a rich legacy in the alarm business dating back to 1947. With extensive experience in the security industry and deep roots in the San Diego community, Alarms Unlimited has been protecting what matters most to our clients - their families, businesses, and peace of mind.
Our team takes great pride in our high professional standards, thorough training, and ongoing skills development. With many of our employees having been with us for over 15 years, and some for as long as 30, we value our team members as our most important asset. We are proud to offer unsurpassed professional service with a personal touch, making us more than just a number to call - we are your neighbors, looking out for you.
Services Overview
At Alarms Unlimited, we provide a range of security services and product features, carefully designed to meet and exceed client expectations. Our offerings include:
- Monitoring: With our professionally staffed, local central monitoring station in San Diego, we offer 24-hour monitoring, 365 days a year. Our highly-trained professionals are ready to respond to any emergency promptly and efficiently.
- Burglar Alarms & Intrusion Detection: Our intrusion detection systems are fully integrated with your entire security system, ensuring rapid response by authorities in the event of any unauthorized intrusion.
- Fire Alarms & Protection: We offer affordable, reliable, fire code and insurance compliant fire protection systems, designed to safeguard your family, personnel, and physical assets.
Our service and product offerings also include video surveillance systems, remote video monitoring, environmental monitoring, access control, electrified door hardware, mobile apps, and UL certificates. Our highly skilled team members will craft the perfect solution to protect people and property, tailored to your specific needs.
Experience the Alarms Unlimited difference - personalized service, cutting-edge security systems, unparalleled expertise and commitment. Contact us today to discover how we can protect what matters most to you.
Quality of Service
The quality of service provided by Alarms Unlimited is a mixed bag. On one hand, several reviewers have experienced exceptional service, praising the company's professionalism, courtesy, and commitment to customer satisfaction. For example, Deena D. commended the technician who installed her alarm system, saying he was "courteous, professional, and did great work." Similarly, Monica F. raved about the customer service, saying that the company's representative "called me right away and set up an appointment to have it checked out."
On the other hand, Julieann Gould had a disastrous experience, complaining that the technician refused to repair her gates and told her not to call again. She gave the company a low rating and warned other customers to avoid them.
Installation and Repair
The installation and repair services provided by Alarms Unlimited have also received mixed reviews. Some reviewers, such as Leo Hamel, praised the company's installation services, saying that his installer, Jay Simpson, did an "exceptional" job. Howard F. also recommended the company, saying that they "know their trade very well."
However, Laura C. had a frustrating experience with her old system being damaged during carpet removal, and she was unable to get prompt service from her previous provider, ADT. She finally contacted Alarms Unlimited, who sent someone to install a new wireless system with just a few hours' notice. Her review praises the company's responsiveness and the quality of the installation.
Customer Service
The company's customer service has received glowing reviews from several customers. Marisa A. praised the company's "extremely receptive" customer service, saying that someone always answers the phone 24/7. Andrew R. also commended the company's customer service, saying that the technicians were "fast, efficient, friendly, and incredibly fastidious."
Overall
Overall, the reviews are mixed, with some reviewers experiencing exceptional service and others having disappointing experiences. However, the majority of reviewers have praised the company's commitment to customer satisfaction, professionalism, and quality of service.
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