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Our Story
At Tri-Star Semi Truck & Trailer Services, LLC, we take pride in celebrating 20 years of service. Our company was founded with the mission to provide the best repair services for our customers. From our humble beginnings with a single truck, we have grown to become a leading provider of logistical freight and shipping services, warehouse stocking, container loading and swapping, and over the road fleet services.
Our Services
At Tri-Star Semi Truck & Trailer Services, LLC, we offer a wide range of services designed to meet the specific needs of our customers. Our services include:
Truck Services
- Inspections
- Replacements
- Routine maintenance
Our team of certified technicians is dedicated to ensuring that your trucks are always running smoothly and efficiently. Whether you're looking for general repairs or heavy-duty maintenance, we've got you covered.
Trailer Services
- Repair and inspection services for dry van, flatbed, chassis, refer units, and containers
- Express Bay Services for quick repairs
- FHWA Inspections
- ABS diagnosis and repairs
- Complete brake system repairs
- Complete wheel end service
We understand the importance of getting your trailers back on the road quickly and safely. Our experienced technicians are equipped to handle any repair or maintenance task, no matter how complex.
Logistic Services
- Secure logistical freight and shipping services
- Warehouse stocking
- Container loading and swapping
- Over the road fleet services
At Tri-Star Semi Truck & Trailer Services, LLC, we understand the importance of ensuring that your cargo is transported safely and efficiently. Our experienced team is dedicated to providing seamless logistics services that meet the specific needs of our customers.
Mobile Services
- 24-hour access to a comprehensive truck and trailer repair parts inventory
- Quick response times and expert repair services
We know that downtime can be costly and inconvenient. That's why we strive to provide quick and efficient repair services that get you back on the road quickly.
Container Modification
- Custom modification of containers to fit your specific needs
- If you can describe it, we can build it!
At Tri-Star Semi Truck & Trailer Services, LLC, we understand the importance of customizing your equipment to meet your specific needs. Our team of experts is dedicated to delivering high-quality modifications that meet your unique needs.
Sandblast and Paint
- State-of-the-art on-site sandblast and paint services
- Quality and precision in every stage of the process
At Tri-Star Semi Truck & Trailer Services, LLC, we take pride in providing top-notch sandblast and paint services that meet the highest standards. Our team of experts is dedicated to delivering exceptional results that leave you with a showroom shine.
Service Quality
The reviews suggest that the service quality at Tri Star is a mixed bag. While some customers have reported positive experiences, others have had issues with the work done, labor costs, and communication. Tom, who gave 5 stars, praised the shop for being "most reliable and knowledgeable of all the places I've serviced at in the last 10 years." On the other hand, Mark Leonard and others who gave 1 star have reported overcharging, damage to their vehicles, and poor communication.
Communication and Customer Service
Communication and customer service seem to be a major issue at Tri Star. Many customers have reported difficulty in getting straight answers or having their questions ignored. Olumide Williams and Al Mir, who both gave 1 star, mentioned that the shop staff was unwilling to listen to their concerns or modify their charges. Cris Nicco and Lucy Sedon Andolina Joseph'SWonderMom, also 1-star reviewers, echoed these concerns, citing poor communication and unsatisfactory service.
Prices and Labor Costs
Several customers have complained about high labor costs and prices at Tri Star. Mark Leonard, Robert Cowan, and Stefan Brann, who all gave positive reviews, did not mention any issues with pricing. However, Olumide Williams and Al Mir, who gave 1 stars, reported being charged excessive amounts for simple repairs or services.
Facilities and Accessibility
The reviews suggest that the facilities at Tri Star are adequate, but not exceptional. Spharion, who gave 4 stars, praised the shop for having a "big soil lot" and being convenient for truck drivers. However, Dennis, who gave 3 stars, noted that the drop lot can be "pretty dusty when it's dry, and messy when it's wet."
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