Empowering your vision, enhancing your life
At GoldStar Tool, we are dedicated to providing top-quality sewing and cutting supplies to the fashion and textile industries. With our headquarters and showroom located in the fashion capital of Los Angeles, we are committed to being the one-stop-shop for all your sewing and cutting needs.
Our Story
Founded as the online division of Golden Cutting & Sewing Supplies, we have been serving the industry for decades, providing unparalleled customer service, competitive pricing, and an extensive range of products from renowned brands such as JUKI, New-Tech, Consew, and Yamato. Our team of experts is always available to assist with any of your sewing and cutting needs.
Our Services
At GoldStar Tool, we offer a wide range of services designed to meet the specific needs of our customers. From custom manufacturing to fast shipping, we strive to provide exceptional customer service, backed by decades of industry expertise.
Custom Manufacturing
Our custom manufacturing services enable us to create high-quality cutting and sewing machines, parts, and accessories, as well as a wide range of other products. Our commitment to quality, durability, and attention to detail has earned us a reputation for producing the most reliable and effective custom sewing equipment in the market today.
WHolesale and Retail
We offer wholesale and retail pricing for all our products, ensuring that our customers get the best possible value for their money. Whether you're a small business or a large corporation, we have the products and services to meet your specific needs.
Sewing and Cutting Machines
Our extensive range of sewing and cutting machines includes prominent brands such as JUKI, New-Tech, and Yamato, designed to meet the specific needs of the fashion and textile industries. From cutting machines to sewing machines, we have a machine that can handle any task.
Sewing and Cutting Supplies
In addition to our vast selection of sewing machines, we also offer a wide range of sewing and cutting supplies, including threads, needles, buttons, and more. Our sewing and cutting supplies are designed to help you complete your projects efficiently and effectively.
Why Choose Us
At GoldStar Tool, we pride ourselves on our commitment to customer service, competitive pricing, and exceptional quality. With our extensive range of products and services, we are confident that we can meet the specific needs of your business or personal sewing and cutting projects.
Product Quality and Functionality
The reviews suggest that the products sold by GoldStar Tool, particularly the New Tech machines, may have quality issues. Some customers report receiving defective machines, while others have experienced issues with product functionality.
Customer Service
The majority of reviews are extremely negative when it comes to customer service. Customers have reported difficulty in getting refunds, exchanging products, and resolving issues with their orders. Some have even accused the company of being "thieves and scammers, " "cowards, " and "babies" who are unwilling to communicate effectively or provide adequate support.
Employee Reviews
While there are some positive reviews about the employees' helpfulness and friendliness, these are greatly outweighed by the negative comments about customer service.
Product Value and Pricing
Some customers have questioned the value of the products, with one reviewer stating that the machines have no resale value and don't work properly. Others have complained about the company's pricing, with one reviewer saying that the products are cheap but come with lackluster customer service.
Update
The review process has been marked by controversy, with some customers accusing the company of posting fake reviews on their website.
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