Business Details
Emergency
services
Emergency Damage Restoration Services in Albuquerque
911 Restoration Of Albuquerque of Albuquerque has over 30 years of experience in emergency damage restoration services. Our IICRC-certified technicians provide 24/7 response for water damage, mold removal, fire restoration, and disaster cleanup across Albuquerque and surrounding areas. With a 45-minute guaranteed arrival time, we prioritize rapid mitigation to prevent secondary damage while maintaining transparent communication throughout the process. Our team works directly with insurance providers to streamline claims and offers free visual inspections for property owners.Specializing in residential and commercial properties, we combine advanced equipment with personalized service to restore spaces to pre-damage condition. Community-focused service areas include Barelas, Bernalillo, Rio Rancho, and Valencia. Our Fresh Start philosophy ensures every project receives comprehensive attention to detail, from initial assessment through final sanitization.
Services
Water Damage Restoration
Mold Removal
Fire Damage Restoration
Sewage Backup Cleanup
Disaster Restoration
Sanitization Services
Deodorization Services
Flood Repair
Pipe Burst Repair
Smoke Odor Removal
Highlights and features
- 24/7 emergency response with 45-minute arrival guarantee
- IICRC-certified technicians for industry-standard restoration
- Free visual inspections for property owners
- Direct insurance claim coordination
- Comprehensive sanitization and mold prevention protocols
Associations and certifications
- Institute of Inspection, Cleaning and Restoration Certification (IICRC)
What people say
Prompt 24/7 service
Professional technicians
Thorough restoration
Reliable water damage
Excellent insurance coordination
Services
Water Damage Restoration
Our IICRC-certified technicians provide rapid water extraction and structural drying using professional-grade equipment. We address all water damage sources from pipe bursts to storm flooding, preventing mold growth through comprehensive moisture removal. Services include damaged material replacement and final sanitization to restore properties to pre-loss condition.
Mold Removal
We offer complete mold inspection, containment, and removal services with third-party testing verification. Our process includes HEPA vacuuming, antimicrobial treatments, and damaged material replacement while following strict safety protocols. Technicians identify moisture sources to prevent future infestations and provide air quality testing.
Fire Damage Restoration
Our fire restoration includes soot and smoke residue removal, odor elimination, and structural repairs. We use thermal fogging for odor neutralization and restore water damage from firefighting efforts. Services cover content cleaning, pack-out services, and coordination with insurance providers for comprehensive recovery.
Sewage Backup Cleanup
We handle hazardous sewage extraction with proper PPE and EPA-registered disinfectants. Our process includes complete decontamination, damaged material removal, and structural drying to prevent health risks. Technicians follow OSHA standards for biohazard waste disposal and provide antimicrobial treatments.
Disaster Restoration
We respond to natural and man-made disasters with 24/7 emergency services. Our capabilities include storm damage repair, frozen pipe mitigation, and large-scale water removal. Using advanced moisture detection tools, we coordinate complete property restoration from initial assessment through final reconstruction.
People
Doug Cooper
Owner
With over 30 years in restoration, Doug Cooper leads Albuquerque operations as a certified IICRC technician. He specializes in emergency response protocols and disaster recovery strategies, ensuring rapid property restoration while maintaining strict safety standards for both residential and commercial clients.
Therese Cooper
Owner
Therese Cooper co-owns 911 Restoration Of Albuquerque of Albuquerque with expertise in mold remediation and indoor air quality management. She oversees technical training programs and client relations, combining technical proficiency with compassionate service during property emergencies across the Albuquerque metro area.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, mold removal, fire damage cleanup, and sewage backup services with guaranteed 45-minute response times for Albuquerque properties.
How quickly can you respond to emergencies?
Our team arrives within 45 minutes of your call for all emergency restoration services, operating 24 hours a day, 365 days a year.
Do you work with insurance companies?
Yes, we coordinate directly with insurance providers for claim documentation, coverage verification, and streamlined payment processing to simplify the restoration experience.
What areas do you service?
We serve Albuquerque and surrounding communities including Bernalillo, Rio Rancho, Valencia, Sandia Heights, and South Valley areas.
How do you handle mold prevention?
Our mold remediation includes source identification, moisture control solutions, and preventive maintenance recommendations to minimize future mold growth risks after restoration.
