Superior Service is not expensive, it's Priceless!
At Hydrex Pest Control, we understand the importance of providing exceptional pest control services to our customers in San Diego County. As a well-established company, we have been guiding our customers through the complex world of pest control for decades. Our team of professionals is dedicated to delivering unparalleled service, ensuring complete customer satisfaction and providing chemical-free treatment whenever possible.
Our Mission
Our mission is to provide the best pest control services in the state of California. We take pride in our ability to deliver superior service at a reasonable price. Our comprehensive service consists of constant inspection and treatment whenever necessary. We believe in inspecting the area thoroughly, treating as needed, and providing follow-up with continual inspection and treatment.
Services We Offer
- Pest Control: Our pest control service is designed to give you peace of mind. We inspect all areas of the home, including foundations, garages, outbuildings, and areas of harborage. Our goal is to provide complete pest control and customer satisfaction.
- Rodent Control: We have developed a comprehensive program of rodent exclusion and control. Our experienced team has spent years studying and perfecting our methods to ensure effective rodent control.
- Termite Control: Our full-service termite control department provides traditional and alternative treatments for drywood and subterranean termites. We understand the importance of protecting your home from termite damage.
Why Choose Us
At Hydrex Pest Control, we are committed to providing exceptional service to our customers. We are large enough to handle any pest control issues, yet small enough to care about each and every customer. Our team of professionals is dedicated to delivering superior service, and we invite you to experience the Hydrex difference for yourself.
Service Quality and Professionalism
The service quality and professionalism of Hydrex have been praised by some customers. They have been described as thorough, efficient, and professional, with great customer-relations skills. Their crew has been commended for their competence, flexibility, and willingness to adapt to unexpected problems.
Issues with Quotations and Pricing
On the other hand, some customers have expressed dissatisfaction with the company's pricing and quotations. They have been accused of overcharging and taking advantage of customers who are in escrow, selling their homes. Some customers have reported being quoted high prices for treatments and repairs, with one customer claiming to have lost almost $3,000 due to the company's mistake.
Unprofessional Behavior and Lack of Communication
Several customers have complained about the company's unprofessional behavior, including failing to show up for appointments, not communicating with customers, and being rude and unprofessional when issues arise.
Issues with Inspections and Reports
Some customers have reported issues with the company's inspections and reports, including finding damage after being told everything was fine, and not being informed about problems found during inspections.
Positive Experience
One customer had a positive experience with the company, praising the knowledge and expertise of the inspector.
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