Get back on the road with confidence, Guaranteed!
At Northeast Body Shop, we're a family-owned and operated business with a rich history dating back to 1964. Located in Wilmington, Delaware, we've been serving the community for over five decades, providing top-notch auto and truck repair services to our valued customers. Our team of experienced technicians, led by owner Charlie Allen Jr., prides itself on providing honest and professional collision repair services, including towing, car detailing, and vehicle rentals.
Our Story
With three generations of family members involved in the business, we've built a reputation for delivering exceptional service and quality workmanship. We understand that your vehicle is a significant investment, and that's why we treat each customer's vehicle as if it were our own. Our ASE (Automotive Service Excellence) certified technicians are dedicated to ensuring that every vehicle that rolls out of our door is in top condition.
What We Offer
At Northeast Body Shop, we offer a wide range of collision repair services, including:
- Automotive repair and maintenance services on foreign and domestic vehicles
- Collision repair, restoration, and customization
- Paint and detail services, including custom painting, detailing, and windshield replacement
- Towing and vehicle rentals
- Airbag system repairs, anti-lock brake systems, and color matching
- Body kit installations, car frame repairs, and dent and scratch removal
- Vehicle rental services for those in need of temporary transportation
- Free estimates and competitively priced services
Industry Affiliations
We're proud to be affiliated with the following industry organizations:
- NAPA Collision Center
- Better Business Bureau
- Angie's List
Why Choose Us?
At Northeast Body Shop, we believe in delivering exceptional customer service and top-quality workmanship. We're committed to ensuring that every customer leaves our shop satisfied, with their vehicle running smoothly and safely.
Service Area
We proudly serve New Castle County, Delaware, and Chester County, Pennsylvania, with convenient locations in Wilmington, Delaware.
Hours of Operation
Monday - Friday: 8:00 AM - 5:00 PM
Contact Us
For more information or to schedule an appointment, please contact us at (302) 762-0100 or visit our website.
Overall Experience
The majority of the reviews for Northeast Body Shop are overwhelmingly positive, with a 5-star rating from each reviewer. The consistent praise highlights the shop's exceptional customer service, professionalism, and quality of work. Many reviewers mention the shop's willingness to work with them to find the best solution for their vehicles, whether it's a minor repair or a major restoration.
Customer Service
Reviewers consistently praise the shop's customer service, citing friendly and courteous staff, prompt communication, and a willingness to answer questions and address concerns. Some reviewers mention specific staff members, such as Charlie, who go above and beyond to ensure customer satisfaction.
Quality of Work
The reviews reveal a consistent high level of quality in the shop's work, with many reviewers mentioning that their vehicles looked "showroom ready" or "brand new" after repairs. The shop's attention to detail and commitment to excellence are highlighted in several reviews.
Affordability
A few reviewers mention that the shop offered competitive pricing, with one reviewer noting that the cost was significantly lower than a previous quote from another shop.
A Few Minor Issues
One reviewer mentions a minor issue with blue paint on their car, which was promptly addressed by the shop. Another reviewer notes that there were some minor issues with their vehicle after a recent repair, which were quickly resolved by the shop.
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