Business Details
23 Years
experience
Emergency
services
Trusted Direct Primary Care in Middletown, DE
Established in 2003, Case Family Practice and Sports Medicine delivers family medical care centered on the patient-doctor relationship. Our Direct Primary Care (DPC) model prioritizes personalized attention through extended appointment times, with visits lasting 30 minutes on average compared to the national average of 7.5 minutes. By eliminating insurance billing, we foster direct decision-making between patients and physicians while offering cost-saving benefits like wholesale medication pricing and discounted lab services. Our practice maintains fewer than 1,000 patients to ensure comprehensive care, specializing in family medicine, sports injuries, and chronic disease management. Dr. Mark Case, a fellowship-trained sports medicine physician, combines 22+ years of experience with FAA aviation medical examination expertise.The practice emphasizes 24/7 accessibility via phone, email, and text while avoiding copays, deductibles, and insurance complexities. We serve all ages (excluding children under 6) with membership tiers based on age, offering couples discounts. Our Middletown, Delaware location operates Monday-Thursday with flexible after-hours availability. Recognized as Middletown's Best Family Doctor, we focus on proactive health maintenance, preventive care, and personalized treatment plans. The practice remains committed to transparent pricing, communication efficiency, and restoring doctor-patient trust through the DPC model.
Services
Direct Primary Care
Family Medicine
Sports Injuries
Chronic Disease Management
Preventive Care
Medication Counseling
Lab Test Access
Annual Physicals
Pediatric Care
Telemedicine
Details
- Year established: 2003
Highlights and features
- We offer 30-minute appointments to ensure thorough care and personalized attention.
- Our DPC model eliminates insurance interference for transparent, patient-centered decisions.
- Access wholesale medication pricing and discounted lab/radiology services.
- Enjoy 24/7 communication with your physician via phone, email, and text.
- Benefit from FAA-certified aviation medical examinations and sports injury expertise.
Services
Direct Primary Care
Our Direct Primary Care model removes insurance bureaucracy to prioritize personalized healthcare relationships. Patients pay a flat monthly fee covering office visits, chronic disease management, preventive care, and 24/7 communication via phone/text/email. This subscription-based approach limits patient loads to ensure 30-minute appointments while offering wholesale pricing on medications, labs, and imaging services. By eliminating copays and deductibles, we focus on long-term health outcomes rather than transactional visits.
Sports Medicine
Specialized treatment for musculoskeletal conditions and athletic injuries combines physical exams with personalized rehabilitation plans. Fellowship-trained expertise addresses sprains, strains, joint pain, and post-injury recovery through non-surgical interventions. Services include on-site injury assessments, therapeutic exercises, and return-to-activity guidance for both professional athletes and casual exercisers. Preventive strategies focus on mobility optimization and injury prevention techniques tailored to individual activity levels.
Chronic Disease Management
Comprehensive support for diabetes, hypertension, thyroid disorders, and other chronic conditions emphasizes regular monitoring and lifestyle adjustments. The DPC model allows extended consultations to develop customized treatment plans incorporating dietary guidance, medication management, and preventive screenings. Continuous access to Dr. Case enables timely interventions to maintain optimal health metrics while minimizing hospitalization risks through proactive care coordination.
Preventive Care
Yearly physicals, sports/exam certifications, and health risk assessments focus on early detection and lifestyle optimization. Individualized wellness plans integrate nutrition advice, exercise recommendations, and mental health support to maintain overall wellbeing. The membership model encourages regular check-ups without cost barriers, facilitating timely vaccinations, cancer screenings, and cardiovascular risk evaluations to prevent future medical complications.
Telemedicine
24/7 digital access enables remote consultations via phone, text, or email for urgent health concerns. This service supports medication refills, symptom assessments, and post-visit follow-ups without office visits. Travelers can receive medical guidance while away from home, including local pharmacy referrals and treatment recommendations for minor illnesses like colds or flu symptoms.
People
Mark Case
Family Practitioner
Dr. Case founded the practice in 2003 after completing family medicine residency and sports medicine fellowship at Christiana Care. A Yale graduate and former Army flight surgeon, he specializes in musculoskeletal care while serving as Delaware's only FAA aviation medical examiner.
Andrea Shoemaker
Senior Administrative Assistant
With eight years of practice experience, Andrea provides administrative support while leveraging healthcare expertise from prior optometry roles. A Townsend resident, she prioritizes patient-centered service through compassionate communication and operational efficiency.
Ashley McDaniel
Administrative Assistant
Ashley brings 10+ years of medical office experience from orthopedic and podiatry practices. After relocating from Maryland in 2024, she manages front-desk operations while supporting patient onboarding and scheduling needs.
Questions
What is Direct Primary Care (DPC)?
DPC removes insurance barriers, offering personalized care through monthly membership fees that cover office visits, chronic care, and 24/7 communication.
How does DPC save patients money?
Membership eliminates copays/deductibles while providing wholesale pricing on medications, labs, and imaging services through negotiated provider networks.
Can I join without insurance?
Yes, though we recommend major medical coverage with HSAs for catastrophic events while handling routine care affordably.
What services are included in membership?
Annual exams, sports physicals, chronic disease management, basic procedures, and unlimited communications with all visits covered at no additional cost.
Does DPC work with Medicare?
Yes, but Medicare won't reimburse our services. Patients sign a waiver while retaining coverage for external labs, imaging, and hospitalizations.
Is pediatric care available?
We accept children aged 6+ from enrolled families, focusing on wellness exams, immunizations, and common childhood illnesses.
