Business Details
50+ Years
experience
Emergency
services
Your Trusted Ford Dealership in Waco, TX
Bird-Kultgen Ford has proudly served the Waco, Texas, region for nine decades, embodying the Ford Tough mindset while nurturing relationships with customers and the community. As a family-owned dealership since 1936, we remain committed to honesty, transparency, fairness, and high-quality service. Our team of certified technicians specializes in Ford vehicles, offering comprehensive repair, maintenance, and collision services using genuine OEM parts. We prioritize customer satisfaction through personalized care, competitive pricing, and a dedication to supporting local charities and initiatives. With over 40 years of combined experience in automotive sales and service, our leadership team ensures every customer receives expert guidance and exceptional value.Our legacy of trust is built on decades of community involvement, including partnerships with the Dr Pepper Museum, United Way, and Baylor Bear Foundation. We simplify the vehicle purchasing process, provide easy financing options, and offer convenient services like mobile maintenance and complimentary vehicle pick-up. Our state-of-the-art collision center utilizes advanced technology like The Shark measuring system to restore vehicles to factory specifications. With extended service hours and a 24-month warranty on Ford parts, we ensure long-term reliability and customer confidence. Our dedication to excellence has made us Wacos trusted Ford dealership for generations.
Services
Vehicle Sales
Service & Maintenance
Collision Repair
Parts
Mobile Service
Details
- Year established: 1936
Highlights and features
- We offer 90 years of family-owned automotive expertise in Waco.
- Our ASE-certified technicians use genuine Ford OEM parts for repairs.
- We provide 24/7 collision repair services with advanced diagnostic technology.
- Our team includes fourth-generation Wacoans deeply invested in local communities.
- We guarantee competitive pricing with exclusive Ford parts and service deals.
Associations and certifications
- Ford Motor Company
What people say
Expert technicians
Genuine Ford parts
Family-owned trust
Quick service turnaround
Community involvement
Services
Ford Vehicle Sales
Bird-Kultgen Ford offers a comprehensive selection of new and pre-owned Ford vehicles, including the F-150, Mustang Mach-E, and Expedition. Our inventory features electric, hybrid, and gas-powered models to suit diverse needs. Certified pre-owned vehicles undergo rigorous inspections to ensure reliability.
Service & Maintenance
Our ASE-certified technicians provide scheduled maintenance and repairs for all Ford models using genuine OEM parts. Services include oil changes, brake inspections, and complex engine diagnostics. Quick Lane offers tire rotations and fluid checks during extended weekday hours.
Collision Repair
Our I-CAR-certified collision center restores vehicles to factory condition using The Shark measuring system and genuine Ford parts. Services cover minor dents to major structural repairs, with complimentary insurance claim assistance and loaner vehicles available.
Ford Parts
We stock genuine Ford parts for models dating back decades, including engines, transmissions, and accessories. Online ordering with Saturday pickup or local delivery options ensures convenience. All parts backed by Ford's 24-month warranty.
Mobile Service
Ford-certified technicians bring maintenance and repairs to your location, including oil changes, battery replacements, and software updates. Available for residential and commercial fleets in Central Texas, with flexible scheduling options.
People
Claire Kultgen McDonald
President
Fourth-generation family member with 12 years of dealership leadership experience. Graduated from Baylor University and previously worked in aviation. Active in Waco community organizations and automotive education initiatives.
Mark Stewart
Vice President
22-year auto industry veteran overseeing daily operations. Known for trustworthy sales approach and community involvement. Graduated from Baylor University and serves on local business boards.
Devlin Cole
Collision Repair Center Manager
35+ years of automotive experience leading collision services. Specializes in post-accident vehicle restoration while mentoring technicians. Active in local trade associations.
Jon Taft
Service Manager
Master-certified technician with expertise in Hyundai, VW, Mazda, and BMW models. Joined Bird Kultgen in 2016 after automotive education at LTI Dallas. Focuses on customer education and satisfaction.
James Buckingham
Parts Manager
Over 25 years managing parts operations at Bird Kultgen. Ensures availability of genuine Ford components while mentoring staff. Active in local agricultural and community groups.
Questions
What Ford models are available in Waco?
We offer Ford's full lineup including F-150, Mustang Mach-E, Expedition, Bronco, and commercial vehicles like Transit vans. Stock changes daily with new and pre-owned options.
Do you service non-Ford vehicles?
Our service center specializes in Ford models but provides basic maintenance for all makes. Collision repair focuses exclusively on Ford vehicles using factory tools.
What financing options exist for Ford purchases?
We offer manufacturer rebates, lease-to-own programs, and credit approval assistance. Special financing available for qualified buyers with competitive APR rates.
Are loaner vehicles available during repairs?
Yes, complimentary loaner vehicles available for major service appointments. Limited availability requires advance reservation through our service department.
What collision repair warranties apply?
All collision repairs include Ford's 12-month/12,000-mile warranty. Genuine parts used in repairs carry manufacturer warranties up to 3 years for major components.
Do you offer vehicle pickup/drop-off services?
Complimentary vehicle pickup and delivery available within 15 miles of dealership. Schedule through service department with 24-hour notice preferred.
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