Ddc Fpo

Strategic Business Process Outsourcing for Seamless Freight Management

DDC FPO empowers businesses across industries to achieve operational excellence and focus on their core competencies by providing world-class Business Process Outsourcing (BPO) and technology solutions. For over 30 years, we have collaborated with clients to transform their freight processes, optimize costs, and improve efficiency.

1. Back Office Solutions

• Freight Billing Optimization: Streamline bill processing, capture data accurately, and eliminate billing errors with our seasoned freight billing experts.
• Freight Rate Auditing: Ensure optimal invoice accuracy and cost reduction through meticulous rate auditing.
• Customs Brokerage Processing: Navigate the intricacies of international trade with our multilingual and experienced Customs Brokerage Processing team.
• POD Processing: Securely manage and access Proof of Delivery documents with our intuitive platform.

2. Front Office Solutions

• Carrier Onboarding: Establish and strengthen your carrier network with a customized onboarding program.
• Customer Care Transformation: Deliver exceptional customer experiences through multilingual, omnichannel communication.
• Track & Trace Visibility: Gain real-time visibility into your freight movement with our comprehensive Track & Trace solutions.

3. Technology Solutions

• Data Extraction & Structuring: Leverage AI-powered technology to automatically extract and structure critical data in real time.
• DDC Sync: Integrate your systems seamlessly with our intelligent enterprise solution for optimal workflow efficiency.

4. IT Outsourcing

• Software programming and application development services to boost your performance and reduce overhead.
• RPG Programming expertise to migrate, maintain, enhance, and innovate your AS400/IBM iSeries system.

Why Choose DDC FPO?

• 30+ Years of Expertise: Decades of industry experience ensure tailored solutions to your unique needs.
• Global Reach: Extensive network across continents enhances our responsiveness and scalability.
• Client-Focused Approach: We prioritize communication, collaboration, and continuous improvement.
• Industry-Leading Technology: Cutting-edge solutions and innovative tools for optimized performance.
• Dedicated Partnerships: Strong relationships built on mutual trust and success.