Business Details
21 Years
experience
Your Trusted IT Partner in Ithaca, NY
Since 2005, Computer Room has been the trusted IT partner for individuals and small businesses in Ithaca, NY. Our team of three dedicated technicians combines over two decades of collective experience with personalized service that larger companies cannot match. We specialize in comprehensive computer repair, network optimization, and IT consulting, maintaining a 4.9-star Google rating through our commitment to resolving technical challenges efficiently. Our locally owned operation stocks a wide range of parts for immediate repairs while offering flexible service options including on-site visits, remote support, and carry-in diagnostics. We prioritize building long-term relationships by delivering tailored solutions that address both immediate issues and future technological needs.Our staff's expertise spans hardware upgrades, software troubleshooting, data transfers, and network infrastructure design. As a community-focused business, we emphasize transparency, reliability, and clear communication throughout every service interaction. Our 1-2 business day diagnostic turnaround and $65 fee deduction upon repair approval demonstrate our confidence in providing cost-effective solutions. We serve both residential and commercial clients across Ithaca and surrounding areas, maintaining weekday operating hours from 9 AM to 6 PM. Our reputation as the best local experts with knowledgeable staff continues to grow through consistent delivery of prompt, professional IT support.
Services
Computer Repair
Network Optimization
Remote Support
Data Transfer
IT Consulting
Hardware Upgrades
Software Troubleshooting
Details
- Year established: 2005
Highlights and features
- We've provided personalized IT solutions since 2005
- Our 4.9-star Google rating reflects consistent service quality
- We maintain immediate repair capabilities with stocked parts inventory
- We offer flexible service options including on-site and remote support
- Our small team delivers tailored solutions with personal attention
What people say
Highly rated and trusted
Best local experts
Knowledgeable staff
Exceptional service
Prompt solutions
Services
Carry-In Repair
Our carry-in repair service handles desktops and laptops of all brands. Bring your device during business hours for a $65 diagnostic fee with 1-2 business day turnaround. The diagnostic fee is deducted from total repair costs upon approval, ensuring transparent pricing for hardware and software issues.
Remote Support
Resolve software issues without leaving your location through our secure remote support service. Starting at $32.50, our technicians connect to your device to troubleshoot pop-ups, email access problems, and system errors. Available whenever your computer can power on and connect to the internet.
On-Site Services
We provide in-person IT support at your home or business in Ithaca, NY. Starting at $130, our technicians bring tools and expertise to resolve issues on-site. Schedule convenient appointments during weekday business hours for network problems, hardware installations, or system maintenance.
Data Transfer
Simplify your transition to a new computer with our data transfer service. For $160, we transfer files, bookmarks, passwords, and install necessary applications and printer drivers. Most transfers complete within one business day, ensuring minimal disruption to your workflow.
IT Consulting
We offer expert IT consulting for home and business network solutions. Our services include network design and installation, domain management, email system configuration, and DNS troubleshooting. We provide clear technical guidance when other providers fail to resolve complex infrastructure challenges.
Questions
What services does Computer Room offer?
We provide computer repair, network optimization, remote support, data transfer, IT consulting, and hardware/software troubleshooting for individuals and small businesses in Ithaca, NY.
Do you offer remote computer support?
Yes, our remote assistance service starts at $32.50 and connects to your device for software troubleshooting when your computer can access the internet.
What are your repair pricing options?
Carry-in diagnostics start at $65 (deducted from repair costs), data transfer at $160, on-site service at $130, and remote support at $32.50.
Are you available for on-site visits?
Yes, we provide scheduled on-site service in Ithaca, NY starting at $130 for home and business locations during weekday business hours.