Experience the Thrill of Water Adventures
At Gigglin' Marlin Divers, LLC., we are passionate about providing exceptional scuba diving and swimming lessons to individuals of all ages and skill levels. Our team of experienced instructors is dedicated to creating a safe, supportive, and fun learning environment that allows our students to reach their full potential.
Our Services
We offer a wide range of courses and programs designed to cater to different needs and interests. From beginner scuba diving lessons to advanced technical diving certifications, our courses are designed to be comprehensive, engaging, and challenging. We also offer swimming lessons for kids and adults, as well as adaptive diving programs for individuals with disabilities. Additionally, we provide lifeguarding courses, freediving, and water aerobics classes, making us a one-stop-shop for all your aquatic needs.
Our Commitment to Excellence
At Gigglin' Marlin Divers, LLC., we are committed to providing the highest quality education and training. Our instructors are certified professionals with years of experience, and our state-of-the-art facilities are equipped with the latest technology and equipment. We pride ourselves on our ability to provide personalized attention to each student, ensuring that they receive the best possible training and support.
Our Community
At Gigglin' Marlin Divers, LLC., we believe that the learning process should be fun and engaging. That's why we offer a range of community programs and events, including birthday parties, social gatherings, and travel opportunities. Our goal is to create a sense of community among our students, instructors, and staff, and to provide a supportive network that extends beyond the classroom.
About Our Team
Our team of instructors and staff are passionate about scuba diving and swimming, and are dedicated to sharing their knowledge and expertise with others. With years of combined experience, our team is comprised of certified professionals who are committed to providing exceptional education and training.
Inconsistent Customer Service Experience
Reviews reveal that customers have had varying experiences with the dive shop's customer service. Some have praised the instructors and dive masters, while others have criticized the front office staff for being unprofessional, rude, and unhelpful.
Positive Aspects
- Instructors and dive masters are knowledgeable, friendly, and provide great guidance
- The dive shop offers a wide range of services and has a great selection of gear
- Some customers have had excellent experiences with specific instructors, such as Coach Q, Coach K, and Lane
Negative Aspects
- Front office staff, particularly the receptionist, have been reported to be unprofessional, rude, and unresponsive
- Some customers have experienced delays, miscommunication, and poor customer service
- Rental equipment, such as wetsuits, have been reported to be in poor condition
Technical Issues and Miscommunications
- Online training links were slow to arrive, causing inconvenience to customers
- Miscommunication about course requirements and scheduling has led to frustration
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