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Compassionate Care, Personalized Attention
At Family Care Partners, we prioritize patient-centered care, providing families in Jacksonville and Fleming Island with comprehensive medical services in a comfortable and welcoming environment. Our team of experienced doctors, nurses, and clinicians are dedicated to working collaboratively to deliver exceptional healthcare experiences, focusing on preventative care, early detection, and personalized treatment plans.
Dedicated Primary Care and Internal Medicine Services
As a leading primary care provider in the area, we offer a wide array of services to meet your family's healthcare needs. This includes:
Preventative Care & Annual Checkups
- Routine screenings for diabetes, cholesterol, and other health concerns.
- Vaccinations and immunizations for children and adults.
- Wellness exams and health education.
Acute and Chronic Care
- Management of chronic conditions such as high blood pressure, diabetes, and asthma.
- Treatment of various illnesses and injuries.
- Comprehensive management of complex medical situations.
Specialized Services
- Sports physicals and workplace wellness programs.
- EKG heart stress tests and in-office lab testing.
- Women's health services including gynecological exams.
Technology for Enhanced Care
We embrace technology to enhance your healthcare experience. Our secure online patient portal and online payment options allow you to manage your appointments, access your medical records, and communicate with us conveniently. We utilize Electronic Medical Records (EMRs) for accurate and efficient care, ensuring seamless communication and informed treatment decisions.
Commitment to Patient Satisfaction
Our dedicated staff is known for their compassionate care, personalized attention, and willingness to go above and beyond for our patients. We understand the importance of building strong patient-provider relationships, treating each individual with respect and dignity.
Experience Quality Healthcare with Family Care Partners!
For exceptional primary care, personalized attention, and innovative healthcare solutions, choose Family Care Partners in Jacksonville and Fleming Island. Request an appointment today and discover the difference we make in the lives of our patients.
Common Issues
Many reviewers have expressed frustration with the staff and service at this healthcare facility. Issues include:
- Rudeness: Several reviewers have mentioned encountering staff members with poor attitudes, including those at the front desk and doctors' offices.
- Incompetence: Some reviewers have experienced delays or mistakes in their care, including cancelled appointments, missed phone calls, and untreated health concerns.
- Poor Communication: Reviewers have expressed disappointment with the lack of adequate communication from healthcare providers, including failure to follow up on concerns or provide information on test results.
- Unprofessionalism: A few reviewers have mentioned encountering unprofessional behavior from healthcare providers, including not listening to patients or neglecting to perform necessary exams.
Dissatisfying Experiences
Several reviewers have shared stories of disappointing experiences at this healthcare facility, including:
- Long wait times: Some reviewers have had to wait excessively long periods for appointments or test results.
- Unhelpful staff: Many reviewers have expressed frustration with staff who failed to address their concerns or provide adequate support.
- Poor provider care: Some reviewers have experienced subpar care from healthcare providers, including failure to listen to patients or neglecting to provide necessary exams or treatment.
Unsatisfactory Care
A few reviewers have mentioned encountering unsatisfactory care at this healthcare facility, including:
- Unresponsive providers: Some reviewers have experienced difficulties getting their healthcare providers to respond to concerns or address health issues in a timely manner.
- Delayed diagnoses: One reviewer has mentioned experiencing delays in receiving test results or diagnoses, which significantly impacted their care.
- Lack of compassion: Some reviewers have expressed disappointment with the lack of compassion and empathy shown by healthcare providers.
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