Business Details
Your Trusted Ford Dealership in Ravena, NY
At Crossroads Ford, we are committed to providing an exceptional automotive experience for drivers in Ravena, New York, and surrounding communities like Delmar, Hudson, and Chatham. Our dealership was founded on the principle of delivering personalized service, allowing customers to work directly with a single sales representative throughout the entire purchasing process. This approach eliminates the need to navigate multiple departments, ensuring a streamlined experience where your dedicated representative handles financing options, vehicle details, and service information. We take pride in offering a diverse inventory of new and used Ford vehicles, including top-selling models like the F-150, Super Duty, and Explorer, alongside Certified Pre-Owned vehicles that undergo rigorous inspections.Our service department is staffed with skilled technicians who provide comprehensive maintenance and repair services, while our mobile service and pickup/delivery options enhance convenience for busy customers. Recognized with Ford's prestigious President's Award three times, we maintain a strong commitment to community support through local events and initiatives aimed at assisting those in need.
Services
New Vehicle Sales
Used Vehicle Sales
Certified Pre-Owned
Service Department
Parts Department
Mobile Service
Pickup/Delivery
Highlights and features
- We offer a one-on-one shopping experience with personalized attention from start to finish.
- Our inventory includes top-selling Ford models like the F-150 and Explorer with expert guidance.
- Certified Pre-Owned vehicles undergo rigorous inspections for quality and reliability.
- We provide mobile service and pickup/delivery for added convenience.
- Recognized with Ford's President's Award for exceptional customer satisfaction.
Associations and certifications
- President's Award
Services
New Vehicle Sales
We offer the latest Ford models including the F-150, Explorer, and Mustang Mach-E. Our sales team provides expert guidance to help customers find vehicles matching their lifestyle needs. Every purchase includes financing assistance and detailed information about features and warranties.
Certified Pre-Owned
Our Certified Pre-Owned Ford vehicles undergo comprehensive inspections to ensure quality. These models come with extended warranty coverage and benefits like roadside assistance. Customers receive detailed vehicle history reports and financing options for added confidence.
Service Department
Skilled technicians perform routine maintenance and repairs on all Ford models. Services include oil changes, brake replacements, and diagnostic testing. We use genuine Ford parts to maintain vehicle performance and offer mobile service for select repairs.
Mobile Service
Our mobile service brings maintenance to your location for select repairs like battery replacements and software updates. This service eliminates dealership visits while ensuring quality workmanship. Appointments can be scheduled by phone for added convenience.
Pickup/Delivery
We offer pickup and delivery for service appointments, allowing customers to have vehicles collected from home or work. This service includes secure transportation and return after maintenance, minimizing disruption to daily routines.
Questions
What new Ford models are available at Crossroads Ford?
We offer the latest Ford models including the F-150, Explorer, Mustang Mach-E, Escape, and Super Duty trucks. Visit our inventory page for current availability.
Do you offer financing options for vehicle purchases?
Yes, we provide financing assistance through partnerships with multiple lenders. Our sales team helps customers explore loan terms and payment plans during the purchasing process.
What services are included in your mobile service offering?
Mobile service covers battery replacements, software updates, recalls, and accessory installations. Contact our service department to schedule an appointment at your home or workplace.
How does the Certified Pre-Owned program work?
Our Certified Pre-Owned vehicles pass 172-point inspections and include extended warranties, 24/7 roadside assistance, and vehicle history reports. These models offer added peace of mind for used car buyers.
What community initiatives does Crossroads Ford support?
We actively participate in local events supporting underserved populations in Ravena. Our dealership has earned Ford's President's Award three times for excellence in community engagement and customer service.
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