Protect Your Family, Secure Your Future
At Desert Eyeworks Optometry, we pride ourselves on providing exceptional eye care services to individuals of all ages. With a commitment to combining old-fashioned, personalized service with advanced technology, we strive to deliver customized eye care plans that cater to your unique needs. Our state-of-the-art facility is centrally located in Palm Desert, right next to Bristol Farms, making it easily accessible to our patients.
Our Mission
Our mission is to form long-term relationships with our patients by providing exceptional eye care services, ensuring that each individual receives personalized attention and care. We believe in fostering an environment of trust and personal involvement, earning the respect and loyalty of our clients. We strive to be proactive in understanding individual patient eye care needs and addressing their fashion style needs, making us the ultimate destination for all eye care needs.
Meet Dr. Serena Ho
As the owner and optometrist, Dr. Serena Ho is Board Certified in Optometry and Therapeutics. With extensive clinical background and a strong education in Optometry, Dr. Ho has gained a deep understanding of the complex needs of our patients. Her broad knowledge enables her to provide exceptional eye care services, from routine eye exams to special treatment options. Dr. Ho's philosophy is centered around ethics, and she fosters an environment of trust and personal involvement with her patients.
Services
At Desert Eyeworks Optometry, we offer a range of services tailored to cater to the unique needs of our patients. These services include:
- Adult Eye Exam: A comprehensive eye exam that checks visual acuity and exams the eyes for possible diseases and eye conditions.
- Pediatric Eye Exam: Specialized eye exams for children to detect any vision problems early on and provide guidance for parents.
- Contact Lenses Evaluation & Fitting: Expert evaluation and fitting of contact lenses to ensure comfort, health, and optimal visual acuity.
- Dry Eye Treatments: Professional evaluation and treatment options for dry eye, including lubricating and medicated drops, temporary or permanent plugs, and surgery.
- LASIK Consultations: Expert evaluation and consultation for patients considering LASIK surgery.
- Cataract Evaluations: Comprehensive evaluation for patients experiencing cataracts.
Insurance
We work with several insurance carriers to ensure that our patients have access to the best possible eye care services. Simply call our office to verify eligibility and schedule an appointment with Dr. Ho.
Customer Service
The customer service at Desert Eyeworks has received mixed reviews. One reviewer had a terrible experience with a male receptionist who argued with them about their issue with their glasses, which was disappointing given the circumstances of being out of town due to COVID. On the other hand, other reviewers praised the staff for being friendly, knowledgeable, and prompt.
Quality of Care
The quality of care at Desert Eyeworks has been praised by multiple reviewers. Dr. Ho and her staff have been described as wonderful, caring, and attentive to patients' eye care needs. The office has been commended for being clean and having up-to-date equipment, and the explanations provided by Dr. Ho have been clear and detailed.
Overall Experience
Reviewers who had a positive experience at Desert Eyeworks described the atmosphere as warm and inviting, and praised Dr. Ho and her staff for being thorough and providing great care.
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