Business Details
21 Years
experience
Emergency
services
Your Trusted Partner for Home Remodeling Solutions
Founded in 2005, Five Star Improvements has established itself as a premier home remodeling company serving Rochester, NY, and Western New York communities. Our team of seasoned professionals specializes in delivering high-quality roofing, window, siding, and bathroom renovation services, prioritizing customer satisfaction through personalized solutions and meticulous craftsmanship. With an A+ rating from the Better Business Bureau, we combine decades of industry expertise with top-tier materials from trusted manufacturers like Owens Corning, GAF, and Marvin to ensure lasting value for homeowners.Our commitment to transparency, timely project completion, and comprehensive warranties underscores our position as a trusted leader in residential and commercial remodeling, consistently exceeding client expectations through every phase of service delivery.
Services
Roofing
Windows
Siding Installation
Bathrooms
Commercial
Details
- Year established: 2005
Highlights and features
- Experienced team with 18+ years of expertise in home remodeling
- Customized solutions tailored to individual homeowner needs
- Use of top-quality materials from trusted manufacturers
- A+ rating with the Better Business Bureau for exceptional service
- Comprehensive warranties covering both products and workmanship
Associations and certifications
- Better Business Bureau
What people say
Professional crews
Outstanding cleanup
Highly recommend
Excellent workmanship
Prompt service
Services
Roofing
Five Star Improvements provides comprehensive roofing solutions including installation, replacement, and repairs using premium materials from Owens Corning and GAF. Our certified contractors deliver durable systems with lifetime workmanship warranties while offering free inspections and emergency leak repairs. Backed by industry-leading manufacturer partnerships, we ensure long-lasting protection against Western New York's harsh weather conditions.
Windows
We install energy-efficient replacement windows from Marvin and Polaris, featuring low-E coatings and argon gas fills that reduce energy costs. Our team offers custom solutions in popular styles like double-hung and casement, with dedicated project managers overseeing installations to meet manufacturer specifications and local building codes.
Siding Installation
Specializing in fiber cement, vinyl, and wood siding from James Hardie and CertainTeed, our NAPA-certified installers enhance home durability and curb appeal. The process includes professional consultation, old siding removal, and precise installation with attention to weatherproofing details, backed by material-specific warranties and workmanship guarantees.
Bathrooms
Our Luxury Bath-certified technicians perform one-day bathroom remodels featuring acrylic tubs and showers with Microban protection. Services include walk-in conversions, shower enclosures, and complete renovations using mold-resistant materials, with installations anchored using proprietary LuxBond adhesive for permanent, leak-proof results.
Commercial
We deliver exterior and interior commercial renovations for multi-family units, office complexes, and retail spaces. Our services include roofing, siding, and window replacements performed to strict timelines with minimal disruption, using commercial-grade materials and following the same quality standards as residential projects.
People
Nick Hallowell
Project Manager
Project Manager known for informative guidance and ensuring client comfort throughout the remodeling process, with expertise in coordinating complex home improvement projects.
Eric Neu
Production Manager
Production Manager praised for professional communication, timely execution of roofing projects, and thorough explanation of renovation processes to client satisfaction.
Samer
Sales Representative
Initial consultation specialist recognized for prompt service and clear explanations of roofing options and project benefits during the decision-making process.
Jim
Project Completion Lead
Final inspection coordinator who ensures quality standards are met, particularly noted for completing projects in challenging weather conditions.
Jason
Team Leader
Experienced contractor overseeing multiple crews, known for exceptional workmanship and maintaining high standards across both residential and commercial projects.
Questions
What services does Five Star Improvements offer?
We specialize in roofing, window replacement, siding installation, bathroom remodeling, and commercial exterior renovations for residential and business properties.
Are financing options available?
Yes, we offer financing solutions to qualified homeowners for various home improvement projects, making upgrades more accessible.
Do you provide warranties?
We offer comprehensive warranties including lifetime workmanship guarantees and manufacturer-backed coverage for materials like Owens Corning and GAF roofing systems.
What areas do you serve?
We serve Rochester, NY, and surrounding Western New York communities including Brighton, Webster, and Pittsford.
How quickly can you complete a project?
Window installations typically take 1-2 days, while roofing projects are completed within scheduled timelines, with emergency repairs prioritized.
Can you handle commercial projects?
Yes, we provide commercial remodeling services for property managers and business owners, including multi-family roofing and storefront upgrades.
