Transforming Backyards into Tropical Oasises, One Pool at a Time
Our Story
At Ritzcraft Pools & Pavers, we are proud to be a family-owned and operated pool company that has been dedicated to providing outstanding service to homeowners in Sarasota and Manatee County for over 17 years. Founded by David and Ericka Johnston, our business is built on a foundation of family-centered ideologies, and we are committed to making your backyard pool experience a reality. We take pride in our team of experienced pool designers and contractors who are dedicated to delivering exceptional quality and customer service.
Our Services
At Ritzcraft Pools & Pavers, we offer a wide range of services to cater to your pool building and renovation needs. Our services include:
New Pool Construction: Our team of experts will work with you to design and build a custom pool that fits your unique style and needs. Whether you're looking for a sleek and modern design or a more traditional and classic look, we have the expertise and experience to bring your vision to life.
Pool Renovation: If you're looking to revamp your existing pool, our team of experts can help you achieve the perfect transformation. We offer a wide range of renovation services, including pool resurfacing, reconstruction, and redesign.
Fiberglass Pools: We also specialize in the installation and maintenance of fiberglass pools, which offer a unique combination of style, durability, and ease of maintenance. Our team will work with you to select the perfect fiberglass pool design that fits your needs and budget.
Why Choose Ritzcraft Pools & Pavers?
At Ritzcraft Pools & Pavers, we pride ourselves on our commitment to customer service, quality workmanship, and attention to detail. Here are just a few reasons why homeowners choose us for their pool building and renovation needs:
- Family-owned and operated: We understand the importance of family, and we're proud to be a family-owned and operated business that's dedicated to providing exceptional service and quality work.
- Experienced team: Our team of pool designers, engineers, and contractors have years of experience and expertise in pool building and renovation.
- Personalized service: We take the time to understand your unique needs and preferences, and work closely with you to ensure that your pool is designed and built to meet your exact specifications.
- Quality workmanship: We're committed to using only the highest-quality materials and construction techniques to ensure that your pool is built to last.
- Licensing and insurance: We're fully licensed and insured, giving you peace of mind knowing that your pool project is in good hands.
As a leading pool builder in Manatee County, we take pride in our ability to deliver exceptional quality and customer service to our clients. If you're looking for a trusted partner to help you create the pool of your dreams, look no further than Ritzcraft Pools & Pavers. Call us today to schedule a FREE design consultation and take the first step towards making your pool dreams a reality.
Exceptional Customer Service and Quality Work
Ritzcraft Pools and Pavers has received numerous glowing reviews from satisfied customers. Kris Castagna, a 5-star reviewer, praised the company's attention to detail, commitment to quality, and professionalism. The reviewer noted that the design options for both pools and pavers were extensive, allowing for customization to achieve the desired outdoor space.
Multiple reviewers have praised the company's exceptional customer service, citing easy access to the owners, Dave and Ericka, and skilled and professional crews. Terri Kwiecinski, another 5-star reviewer, thanked the company for their responsiveness to minor tweaks and concerns after the installation was complete.
Quality and Maintenance
Many reviewers have also praised the quality of Ritzcraft Pools and Pavers' work, citing visually stunning pools and durable pavers. Marcos Sousa, a 5-star reviewer, noted that the company's prices may not have been the lowest, but the final product was well worth the investment.
In terms of maintenance, Ritzcraft Pools and Pavers has been praised for their excellent services. Scott, a technician, provided a thorough orientation on the equipment and maintenance procedures, leaving one reviewer feeling confident and satisfied.
Challenges and Disputes
However, one reviewer, Barbara Caraballo, had a negative experience with the company, citing subpar workmanship and a lack of accountability from management. The reviewer reported numerous issues with the paver installation, including sand and debris left on the driveway, chipped pavers, and a poorly installed spillover.
The reviewer also expressed frustration with the company's invoicing practices, receiving an invoice for electrical work that was not performed by Ritzcraft but was instead done by their contractor. This has led to a legal dispute over a $1,900 invoice.
Conclusion
Overall, Ritzcraft Pools and Pavers has received an overwhelmingly positive response from most reviewers, with praise for their exceptional customer service, quality work, and attention to detail. While one reviewer had a negative experience, the majority of reviewers have reported satisfactory outcomes and would recommend the company to others.
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