We're Your Local Auto Experts in Lapeer, Michigan
E & L Service, Inc. has proudly served the Lapeer community for over 48 years. We're a family-owned and operated business dedicated to providing exceptional automotive care and towing services to our valued customers.
Our Expertise
Our experienced technicians are certified and highly skilled in all aspects of automotive repair and maintenance. We service and repair all makes and models of cars, SUVs, and trucks, from classic muscle cars to the latest electric vehicles. Our services include:
General Auto Repair
- Engine tune-ups and repairs
- Transmission service and repair
- Suspension and brake repair
- Electrical system troubleshooting and repair
- Air conditioning and heating system repair
- Fluid flushes and changes
Towing & Recovery
- 24/7 emergency towing and roadside assistance
- Flat tire changes
- Jump starts
- Lockout assistance
- Vehicle recovery and towing for all types of vehicles
Quality & Transparency
At E & L Service, Inc., we believe in honesty, transparency, and exceptional customer service. We provide:
- Accurate diagnoses and clear explanations of all repairs and services
- Fair and competitive pricing with no hidden fees
- Detailed written estimates before any work is performed
- Regular updates throughout the repair process
Customer Testimonials
Our satisfied customers consistently commend us on our:
- Expertise and knowledge
- Honest and transparent service
- Competitive pricing
- Exceptional communication and customer service
We are dedicated to providing you with reliable, trustworthy automotive care and towing services that exceed your expectations. Contact us today and experience the E & L Service, Inc. difference!
General Experience
The reviews highlight the excellent service provided by E&L Towing and Repair. Many customers appreciated the honesty, efficiency, and welcoming nature of the staff. The technicians were knowledgeable and explained the repair process clearly. The company's commitment to ensuring customer satisfaction is evident in their prompt responses, timely pickups, and smooth transactions.
Positive Aspects
- Friendly and Caring Staff: Multiple reviewers praised the exceptional kindness and friendliness of the staff, particularly Marty, who went above and beyond to help customers.
- Honesty and Transparency: Customers appreciated the honesty of the technicians, who explained the repair process and provided accurate estimates.
- Speed and Efficiency: The company's quick response times, efficient repairs, and timely pickups impressed many reviewers.
- Attention to Detail: Some customers noted the extra care taken by the technicians, such as using extra ramps to protect the air dam of a 97 Corvette.
Negative Comments
- Damage to Vehicle: One customer reported damage to their vehicle during loading, which led to a week-long wait for a resolution. Although the company eventually contacted the customer, the issue was not fully resolved.
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