Business Details
50+ Years
experience
Your Trusted Source for Hot Tubs & Outdoor Leisure in Western NY & Charlotte, NC
Gary Pools & Leisure has been a family-owned and operated leader in outdoor leisure solutions since 1958, serving Western New York and Charlotte, North Carolina. Our expertise spans luxury hot tubs, swim spas, above-ground pools, saunas, and outdoor living products from trusted brands like Jacuzzi, Vogue Pools, and Carvin Pools. With over 60 years of combined industry experience, we prioritize personalized service, offering tailored solutions for residential and commercial clients. Our team of certified professionals ensures every installation, repair, and maintenance service meets the highest standards of quality and customer satisfaction. Recognized as the Best Pool Company Installer in Western NY by The Buffalo News, we combine innovation with reliability to enhance backyard spaces.Our commitment to transparency, competitive pricing, and post-purchase support has earned us 2,500+ positive customer reviews. We maintain four showroom locations stocked with 50+ spas and saunas, ensuring immediate access to premium products. Our dedication to customer education, including water maintenance workshops and digital resources, underscores our mission to make outdoor leisure accessible and enjoyable. Backed by industry certifications and partnerships with leading manufacturers, we guarantee durable, energy-efficient solutions designed for long-term value.
Services
Hot Tubs
Swim Spas
Above-Ground Pools
Saunas
Pool Maintenance
Outdoor Furniture
Massage Chairs
Cold Plunge Pools
Hot Tub Financing
Spa Repairs
Details
- Year established: 1958
Highlights and features
- 60+ years of family-owned expertise in outdoor leisure solutions
- Certified technicians for professional hot tub and pool maintenance
- Award-winning service recognized by The Buffalo News
- Immediate inventory access with 50+ spas in stock
- Transparent pricing and personalized financing options
Associations and certifications
- Jacuzzi Hot Tubs Gold Dealer
- Aqua 100 Award for Top Swimming Pool & Spa Dealer
What people say
Exceptional service
Knowledgeable staff
Prompt repairs
Competitive pricing
Reliable installations
Services
Hot Tubs
Gary Pools & Leisure offers premium Jacuzzi hot tubs designed for relaxation and hydrotherapy. Our inventory includes 25+ models with seating capacities from 3 to 9 adults, featuring advanced jet systems and energy-efficient technology. Each purchase includes expert consultation and installation support.
Swim Spas
Our Jacuzzi swim spas combine fitness and relaxation with adjustable current systems for aquatic exercise. Models feature therapeutic seating, LED lighting, and digital controls, available in 4-8 adult configurations with prices starting at $28,673.
Infrared Saunas
We provide infrared saunas that use light waves for deep tissue heating at 120F, promoting detoxification and muscle recovery. Units accommodate 1-3 adults with features like chromatherapy lighting and mobile connectivity.
Pool Maintenance
Our certified technicians offer comprehensive maintenance including water testing, filter cleaning, and equipment repairs. Services cover seasonal openings/closings and emergency troubleshooting for both residential and commercial clients.
Outdoor Furniture
We supply premium outdoor furniture from brands like Woodard and ECI, including dining sets, loungers, and umbrellas. Products are designed for durability with weather-resistant materials and customizable finishes.
People
Eric Schupbach
Manager
With 31 years of service, Eric specializes in helping Western NY residents maximize backyard enjoyment through tailored product recommendations and expert guidance.
Curt
Sales Associate
A 30-year veteran, Curt focuses on product longevity and quality assurance, leveraging three generations of family expertise in pool and spa solutions.
Nick Jones
Senior Sales Associate
Nick has progressed from clerk to senior role over 6 years, combining formal finance education with hands-on experience in backyard leisure solutions.
Tyler Else
Service Technician
A 12-year service expert, Tyler specializes in spa repairs and customer education, emphasizing clear communication and thorough problem resolution.
Dave Fisher
Construction Specialist
With 25 years in construction and 4 years in marine corps service, Dave provides technical expertise for pool installations and recreational space design.
Questions
Is professional hot tub service worth it?
Yes, regular professional service ensures safe water quality, identifies potential issues early, and extends equipment lifespan through expert maintenance.
How long should I stay in a hot tub?
Recommended soak time is 15-45 minutes at 102°F or below, adjusting based on individual health and climate conditions.
How often should I drain my hot tub?
Drain, clean, and refill every 3-4 months depending on usage frequency and water maintenance practices.
What are the benefits of infrared saunas?
Infrared saunas provide deep tissue heating at lower ambient temperatures, promoting detoxification, muscle relaxation, and improved circulation.
Do you offer financing options?
Yes, we provide flexible financing for hot tubs, swim spas, and saunas through approved credit programs.
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