Excellence with Humility, Service with Compassion
At Ear, Nose, Throat and Plastic Surgery Associates, we are dedicated to providing exceptional care and personalized treatment options for patients of all ages. With a tradition of excellence spanning over 50 years, our team of experienced physicians and audiologists are committed to delivering unparalleled service and achieving outstanding results for every patient who walks through our doors.
Our Mission
Our mission is to provide compassionate, patient-centered care that addresses the unique needs and concerns of each individual. We strive to exceed expectations by offering cutting-edge treatment options, state-of-the-art technology, and a commitment to excellence in everything we do.
Our Services
We offer a comprehensive range of services, including:
- Allergy and Sinus Care: Our allergy and sinus center provides personalized care for patients suffering from allergies, sinusitis, and related conditions.
- Head and Neck Cancer Treatment: Our team of experienced physicians and surgeons provide comprehensive care for patients diagnosed with head and neck cancer.
- Hearing and Balance Center: Our hearing and balance center offers advanced treatment options for patients with hearing loss, tinnitus, and balance disorders.
- Hearing Aids: We dispense and fit hearing aids to improve communication and quality of life for our patients.
- Rhinoplasty and Facial Plastic Surgery: Our team of experienced surgeons perform rhinoplasty and facial plastic surgery to enhance facial aesthetics and function.
- Center for Voice Care and Swallowing Disorders: Our center provides specialized care for patients with voice and swallowing disorders.
- Sleep Fyzical Dizziness and Fall Prevention Center: Our center offers comprehensive care for patients with sleep disorders, dizziness, and fall prevention.
Our Physicians and Audiologists
Our team of experienced physicians and audiologists are dedicated to providing exceptional care and personalized treatment options for patients of all ages. Meet our team of experienced professionals who are committed to delivering outstanding results and compassionate care.
Patient Resources
We provide a range of patient resources, including patient education, new patient forms, patient portal access, and online payment options, to make managing your healthcare journey easy and convenient.
Locations
We have multiple locations to serve you, including Winter Park, Altamonte Springs, Central Orlando, and Celebration. Contact us today to schedule an appointment and experience the best in otolaryngology care.
Staff and Office Issues
A common theme among the negative reviews is the poor service and communication from the office staff. Some patients experienced long wait times, with one patient waiting 1.5 hours for their appointment. Others had issues with scheduling and had to call multiple times to get a response from the office manager. The staff was often described as unhelpful and unprofessional.
Dissatisfaction with Doctors
Some patients were unhappy with the care they received from specific doctors. One patient felt that Dr. Baylor did not take their concerns seriously and did not provide helpful guidance. Another patient was frustrated with Dr. Kielmovitch, who would not perform any examinations during their appointment. Dr. Baylor was also criticized for not following through on a promised treatment plan.
Praise for Specific Doctors
On the other hand, some patients had very positive experiences with specific doctors. Dr. Ho was praised for his compassionate and attentive care, with multiple patients crediting him with saving their lives. Dr. Taggart, Dr. Lehman, and Dr. Spector were also mentioned as being top-notch and helpful.
Satisfaction with Care
Many patients were satisfied with the care they received, citing excellent outcomes and positive experiences with the medical team. Some patients appreciated the doctors' patience and willingness to answer questions, while others were grateful for the successful treatment of their conditions.
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