Getting you back to your day, safely and securely.
At DKNY Locksmith, we are a team of professional locksmiths dedicated to providing top-notch locksmithing services to the residents and businesses of Raleigh, North Carolina, and surrounding areas. Our team of experts is committed to delivering exceptional service, ensuring the security and safety of your home, business, or vehicle.
Our Story
As a locally owned and operated business, we understand the importance of building trust with our customers. That's why we strive to provide prompt, reliable, and affordable locksmith services 24/7. Our team is composed of highly trained and certified locksmiths who are passionate about their work and dedicated to delivering exceptional results.
Our Services
We offer a wide range of locksmith services, including residential, commercial, and automotive locksmithing. Our services include lock installation, lock repair, key duplication, emergency lockout services, and more. Whether you're locked out of your home, car, or office, or need to upgrade your security system, we're here to help.
Residential Locksmith Services
Our residential locksmith services are designed to keep your home and family safe. We provide lock installation, lock repair, rekeying, and emergency lockout services to ensure that your home is secure and protected.
Commercial Locksmith Services
Our commercial locksmith services cater to businesses, institutions, and organizations. We provide high-security lock installation, master key systems, door closers, and lock repair services to ensure the security and safety of your commercial property.
Car Locksmith Services
Our automotive locksmith services are designed to get you back on the road quickly and safely. We provide emergency car lockout services, key replacement, broken key extraction, and more.
Why Choose Us?
At DKNY Locksmith, we pride ourselves on our commitment to excellence, professionalism, and customer satisfaction. Our team is licensed, insured, and certified by the Associated Locksmiths of America (ALOA) and the Better Business Bureau (BBB). We're dedicated to providing top-quality locksmith services at affordable rates.
Get in Touch
If you have any questions or need assistance with a lock or key issue, please don't hesitate to contact us. Our team is always ready to help.
Scam Accusations and Poor Customer Service
Several reviewers accused the company of being a scam, overcharging for services, and having unkempt and unprofessional locksmiths. Some customers reported being charged exorbitant fees for replacement keys that stopped working soon after, and others experienced difficulties in getting corrected invoices and refunds.
Poor Workmanship and Unreliable Locksmiths
Some customers reported subpar workmanship, with locks not functioning properly after installation, and locksmiths making mistakes that needed to be corrected. In some cases, locksmiths did not have the necessary materials, and customers were left to purchase them themselves.
Prompt and Professional Service
However, many customers reported positive experiences with the company, citing prompt and professional service, reasonable pricing, and courteous locksmiths who went above and beyond to help. Some reviewers appreciated the education provided by the technicians on hardware and related matters.
Variability in Service Quality
The reviews suggest a variability in service quality, with some customers experiencing excellent service and others reporting poor experiences.
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