Store with confidence, store with us!
At Hyacinth Street Storage, we understand the importance of having a secure and convenient self-storage facility. That's why we offer a range of unit sizes, state-of-the-art security features, and online management tools to make storing your belongings with us a breeze.
Our Story
Located in Salem, OR, our facility is easily accessible from I-5, making it convenient for residents and businesses throughout Four Corners, Hayesville, Keizer, Labish Village, and surrounding areas. Our goal is to provide you with a clean, secure, and ready-to-rent self-storage unit, combined with exceptional customer service and a stress-free rental experience.
Our Services
We offer a variety of unit sizes to cater to your specific needs, from small to XL units. Our facility features digital security cameras, drive-up access, fenced and gated perimeter, ground floor gate access, and online bill pay. You can also purchase moving supplies and packing materials on-site. Our online platform allows you to manage your storage unit from the convenience of your own home, 24/7.
Our Promise
At Hyacinth Street Storage, we take the security of our facility seriously. Our SSL secure website protects your personal information, and our facility is monitored 24/7. You can rest assured that your property is protected and secure with us. Our friendly staff is committed to providing you with a great storage rental experience from start to finish.
Our Team
Our team is dedicated to providing exceptional customer service and ensuring that your storage experience with us is hassle-free. Whether you have questions, need assistance, or just want to leave a review, we're always here to help.
Overall Experience
The overall experience of customers at Hyacinth Street Storage is largely positive, with many reviewers praising the facility's cleanliness, friendly staff, and convenient location.
Staff and Customer Service
The staff at Hyacinth Street Storage, particularly Janel, are highly praised for their friendliness, helpfulness, and professionalism. Several reviewers mentioned that the staff went above and beyond to ensure their needs were met.
Facility and Maintenance
The facility is described as clean, well-lit, and secure, with many reviewers appreciating the high fencing and coded gate. However, some reviewers have mentioned that the facility could improve in terms of maintenance, such as adding more cameras and extending gate hours.
Pricing and Value
While some reviewers felt that the prices were reasonable, others felt that they were high, particularly after rent increases. A few reviewers were unhappy with the pricing model and felt that it was unfair.
Negative Experiences
A few reviewers had negative experiences, citing issues with customer service, pricing, and facility maintenance. One reviewer had a particularly bad experience with a manager, who was described as angry and unhelpful.
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