Business Details
49 Years
experience
Emergency
services
Your Trusted HVAC Partner in East Texas
ETR HVAC has served East Texas for over 45 years, delivering expert HVAC installation, repair, and maintenance services. Our team of EPA-certified technicians prioritizes customer satisfaction through prompt 24/7 emergency response and energy-efficient solutions. We specialize in residential and commercial systems, offering tailored HVAC designs using Manual J calculations for optimal performance. Recognized as a top Trane dealer nationally, we maintain an A+ BBB rating and invest in weekly technician training to ensure technical excellence.Our Energy Savings Agreements provide preventive maintenance, reducing long-term costs while extending equipment lifespan. With local offices in Tyler, Longview, and Athens, we combine regional expertise with industry-leading warranties, including a 2-year in-house labor guarantee. Customer testimonials highlight our professionalism, transparent pricing, and commitment to resolving complex HVAC challenges efficiently.
Services
HVAC Installation
AC Repair
Furnace Repair
Maintenance Plans
Energy Savings Agreements
Commercial HVAC
Residential HVAC
Details
- Year established: 1977
Highlights and features
- 45+ years of local HVAC expertise with Trane's top-dealer recognition
- 24/7 emergency service with rapid response times
- Energy Savings Agreements reduce long-term utility costs
- EPA-certified technicians with weekly training updates
- A+ BBB rating with transparent, upfront pricing
Associations and certifications
- Trane Certified Dealer
- Better Business Bureau (A+ Rating)
- EPA Certified
What people say
Professional technicians
24/7 emergency availability
Energy bill reductions
Clear communication
Warranty expertise
Services
HVAC Installation
ETR HVAC specializes in precision HVAC installations for residential and commercial properties. Using Manual J load calculations, we design systems tailored to your space's unique heating and cooling needs. Our engineers and installers ensure proper sizing, ductwork integration, and energy efficiency compliance. We work with leading brands like Trane, Daikin, and Lennox, offering 5-12 year extended warranties on equipment. Our process includes site assessment, equipment selection, permit handling, and post-installation performance verification to guarantee optimal comfort and energy savings.
AC Repair
Our EPA-certified technicians provide rapid AC repair services for all makes and models. Available 24/7, we diagnose issues like refrigerant leaks, capacitor failures, and thermostat malfunctions using advanced diagnostic tools. Common repairs include condensate drain clearing, compressor replacements, and electrical component fixes. We maintain on-site parts inventory for same-day repairs and offer transparent pricing with no overtime charges. Emergency service prioritizes restoring cooling during extreme Texas heat, with average response times under 2 hours for ESA members.
Furnace Repair
ETR HVAC technicians handle all furnace repair needs, from pilot light issues to heat exchanger replacements. We service gas, electric, and hybrid systems with same-day diagnostics and repair. Our team addresses common problems like ignition failures, blower motor issues, and carbon monoxide leaks. Emergency heating repairs receive priority scheduling during winter months. We use calibrated testing equipment to verify system safety and efficiency post-repair, ensuring safe indoor air quality and optimal heating performance.
Energy Savings Agreements
Our Energy Savings Agreements provide bi-annual preventive maintenance to extend HVAC system lifespan and improve efficiency. Each visit includes 16-point inspections, coil cleaning, refrigerant checks, and electrical component testing. ESA members receive priority service scheduling, 15% repair discounts, and reduced diagnostic fees. The plan covers seasonal tune-ups that maintain manufacturer warranties and prevent unexpected breakdowns. Customers report average energy bill reductions of 15-20% through regular system optimization.
Commercial HVAC
ETR HVAC delivers comprehensive commercial HVAC solutions for new construction and retrofit projects. Our in-house engineers design systems meeting ASHRAE standards with energy recovery ventilation options. Services include VRF system installation, chilled water loop maintenance, and preventive maintenance contracts for multi-unit properties. We handle projects from 5,000 sq ft offices to industrial facilities, offering 24/7 emergency support with dedicated account management. Our commercial team maintains $5 million liability coverage and provides energy usage reporting for business clients.
Questions
Does ETR offer 24/7 emergency HVAC service?
Yes, we maintain 24/7 emergency service with two technicians on call daily. Response times average under 2 hours for priority cases.
What areas do you service?
We serve Tyler, Longview, Athens, and all East Texas communities within a 75-mile radius of our Tyler headquarters.
Do you provide upfront pricing?
Yes, we guarantee written estimates before work begins with no hidden fees or overtime charges for emergency repairs.
Are financing options available?
We offer multiple financing programs through third-party lenders for system replacements, subject to credit approval.
What brands do you service?
We repair all major HVAC brands but specialize in Trane, Daikin, and Lennox systems with factory-certified technicians.
Do you handle permit requirements?
Yes, our team manages all necessary permits and inspections for HVAC installations in Texas municipalities.
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