Business Details
50+ Years
experience
Your Trusted Auto Repair & Collision Center in West Seneca, NY
Since 1947, Roger's Towing Service has been dedicated to providing comprehensive automotive care to the West Seneca community. Our full-service approach combines decades of expertise with cutting-edge technology to deliver honest, reliable solutions for domestic and import vehicles. We prioritize transparent communication, offering cost-effective repair options while maintaining the highest ethical standards. Our team of certified specialists guarantees all work performed, ensuring vehicles are restored to optimal condition. With a legacy built on trust and community involvement, we continue to serve as a dependable partner for preventive maintenance, collision repair, and emergency automotive needs.Our commitment to customer satisfaction is reflected in our use of environmentally conscious AXALTA paints, state-of-the-art diagnostic tools, and a seamless insurance claims process. By focusing on long-term relationships rather than transactional interactions, we've maintained our reputation as a family-owned business that values integrity as much as technical excellence.
Services
Collision Repair
Brake Repair
Oil Changes
NYS Inspections
Check Engine Lights
Transmission Service
Tire Replacement
Suspension Repair
Electrical Diagnostics
HVAC Repair
Details
- Year established: 1942
Highlights and features
- Family-owned operation with 75+ years of local automotive expertise
- Certified technicians specializing in domestic and import vehicle diagnostics
- Guaranteed repairs using environmentally responsible AXALTA paint systems
- Direct insurance claims processing with major providers like State Farm and Allstate
- State-of-the-art diagnostic equipment for precise problem identification
Services
Collision Repair
Our I-CAR certified technicians use advanced equipment for precise collision repairs. We employ environmentally friendly AXALTA refinish systems to match factory paint specifications exactly. Services include frame straightening, panel replacement, and glass repair for vehicles of all makes and models. With in-house insurance claims processing and 100+ years combined experience, we restore vehicles to pre-accident condition while maintaining structural integrity and safety standards.
Brake Repair
Comprehensive brake system diagnostics and repair services for all vehicle types. Our ASE-certified technicians inspect rotors, calipers, pads, and hydraulic components using digital measurement tools. We offer ceramic and semi-metallic brake pad options with lifetime wear guarantees. Services include ABS system diagnostics, emergency brake adjustments, and complete rotor resurfacing or replacement to ensure optimal stopping power and safety compliance.
Oil Changes
Factory-recommended oil change services using synthetic and conventional lubricants. Our technicians perform multi-point inspections during each service, checking fluid levels, tire pressure, and belt conditions. We follow manufacturer specifications for oil viscosity and change intervals while offering quick turnaround times. Services include filter replacement and disposal of used materials following environmental regulations for complete vehicle maintenance.
NYS Inspections
DMV-certified inspection station providing safety and emissions testing for all vehicle classes. Our computerized diagnostic systems identify issues affecting vehicle performance or compliance. Services include brake efficiency testing, lighting checks, and undercarriage inspections. We offer free re-inspections within 14 days of initial testing and maintain digital records for customer convenience and regulatory compliance.
Check Engine Lights
Advanced OBD-II diagnostic services for check engine light issues. Our technicians use professional-grade scanners to interpret fault codes and perform component testing. Services include sensor diagnostics, emissions system checks, and computer recalibration. We provide detailed explanations of findings and repair options with cost estimates. Post-repair verification ensures complete resolution of onboard computer alerts.
Questions
What auto repair services do you offer?
We provide complete automotive services including collision repair, brake maintenance, oil changes, check engine diagnostics, transmission work, and NYS inspections for all vehicle makes and models.
Do you work with insurance companies?
Yes, we handle claims directly with major insurers like State Farm, Allstate, and Progressive. Our staff manages the entire process from estimate to completion with approved repair authorizations.
Are your technicians certified?
All our mechanics hold ASE certifications with specialized training in collision repair, electrical systems, and computer diagnostics. Our team maintains current I-CAR and manufacturer-specific credentials.
What areas do you serve?
We serve West Seneca and surrounding communities including Depew, Cheektowaga, Lancaster, Elma, Marilla, and Orchard Park from our Clinton Street location.
How can I schedule an appointment?
Call us at 716-668-9110 during business hours or visit our website to request service times. Emergency towing arrangements available after hours through our answering service.
What payment methods do you accept?
We accept major credit cards, debit cards, cash, and checks. Financing options available through approved credit partners for major repair work exceeding $1,000.
