Protect What Matters Most
At Kent L Paul Ins Agcy Inc, we are dedicated to providing our customers with personalized insurance solutions that cater to their unique needs. As a State Farm agent since 1984, Kent Paul has extensive experience in the insurance industry, with 10 years of prior State Farm experience. Our team is committed to helping individuals, families, and businesses in Fort Wayne and surrounding areas protect what matters most to them.
Our Story
As a Crystal of Excellence Qualifier, Millionaire Club Qualifier, and National Convention Qualifier, Kent Paul has built a reputation for excellence in the insurance industry. With a Bachelor's degree from Huntington University, Huntington, IN, and a Master's degree from Ball State University, Muncie, IN, Kent has a strong educational background to support his expertise. As a member of the Indiana Basketball Hall of Fame and the Huntington University Hall of Fame, Kent is deeply rooted in his community.
Our Services
At Kent L Paul Ins Agcy Inc, we offer a wide range of insurance products and services designed to meet the unique needs of our customers. Our insurance products include:
- Auto Insurance
- Motorcycle Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
Our team is dedicated to providing personalized quotes, filing claims, and sending payments on behalf of our customers. We are committed to providing exceptional customer service, and our office is open from Monday to Friday, 9am to 5pm, and Saturday and Sunday, closed. We can be reached by phone at (260) 478-2222, and our office is located at 10351 Dawson Creek Blvd Ste A, Fort Wayne, IN 46825.
Our Mission
At Kent L Paul Ins Agcy Inc, our mission is to provide personalized insurance solutions that cater to the unique needs of our customers. We strive to build long-term relationships with our customers, providing them with exceptional customer service and personalized attention. Our goal is to help our customers protect what matters most to them, and we are committed to doing so with integrity, honesty, and professionalism.
Customer Experience
The customers of Kent Paul's State Farm office have had overwhelmingly positive experiences. They praise the office's exceptional customer service, stating that every question is answered and that they are always able to get in touch with the staff.
Communication
Communication is a key aspect of the office's success. Customers have praised the prompt return of phone calls and the time taken to explain changes in their bills. This demonstrates the office's commitment to keeping customers informed and communicating effectively.
Problem-Solving
The office has shown a willingness to go the extra mile to resolve customer issues. One customer had problems with a previous State Farm office and the staff at Kent Paul's office is working to rectify the situation and credit the customer for the errors.
Loyalty
Long-term customers have expressed their satisfaction with State Farm and do not plan on leaving. This is a testament to the office's ability to build strong relationships with their customers.
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