Providing compassionate and personalized care to each and every pet
Our Story
At Highway 58 Animal Hospital, we are dedicated to providing the highest quality veterinary care to our patients. Our experienced team of veterinarians and support staff are passionate about delivering compassionate and personalized care to each and every pet that walks through our doors. With state-of-the-art facilities and equipment, we are equipped to handle a wide range of veterinary needs, from routine wellness exams to complex surgical procedures.
Our Mission
Our mission is to provide high-quality medicine while maintaining affordable costs for our clients. We place an emphasis on preventive medicine and attention to detail in assessing the distinct differences of each pet's health and well-being. Our professional and dedicated team of doctors and support staff are trained to use the latest in veterinary technology to ensure that your pet receives the best possible care.
Our Services
At Highway 58 Animal Hospital, we offer a wide range of veterinary services, including:
- Pet Wellness Care: Routine exams, vaccinations, and preventative care to keep your pet healthy and thriving.
- Pet Surgery: From routine spay/neuter procedures to complex surgical procedures, our experienced surgeons are skilled in a wide range of surgical techniques.
- Pet Boarding: Our comfortable and secure boarding facilities provide a safe and relaxing environment for your pet while you're away.
- Pet Dentistry: Regular dental care is essential for your pet's overall health. Our dental services include teeth cleaning, extractions, and more.
- Diagnostic Imaging: Our on-site diagnostic imaging capabilities include computerized tomography (CT) scans, digital radiography, and ultrasound.
- Pain Management: We offer a variety of pain management options to ensure your pet's comfort and well-being.
Our Team
Our veterinary team is dedicated to providing the best possible care for your pet. Our doctors and support staff are highly trained and experienced in providing compassionate and personalized care. We take the time to listen to your concerns and answer your questions, ensuring that you and your pet receive the highest level of care.
Our Clinic
Highway 58 Animal Hospital was established in 1977 by Dr. Lebron Brock. In 2000, Dr. Brock hired Dr. Shane Whitaker, who became a partner in the hospital in 2005. The practice grew through the loyalty of pet owners in Chattanooga and the surrounding communities of Hixson, Harrison, and Ooltewah. In October 2014, Dr. Brock and Dr. Whitaker opened a new state-of-the-art facility. Today, we continue to stay at the forefront of cutting-edge veterinary techniques, adding laparoscopic procedures to our services in 2016, and Computerized Tomography (CT) capabilities in 2017.
Summary
Highway 58 Animal Hospital receives mostly positive reviews, with several customers praising the staff's kindness, professionality, and compassion. However, one reviewer had a negative experience with a rude staff member and felt undervalued as a customer.
Customer Feedback
The hospital's customer service is a major highlight for many reviewers. Kelli Faulkenberg and Doriselle Robinson both praise the staff's professionalism, kindness, and promptness. Valerie Johnson thanks the hospital for their compassion during a difficult time, while Melony Martin appreciated the staff's kind and gentle nature. April Sullivan and Jessica Lombardo also commend the hospital for their exceptional care and staff.
However, Brandon Wingo had a negative experience after his dog ingested a rock and required surgery. He felt that the hospital did not seem to care about his dog's situation and recommended an ER for the surgery.
Carrie Gardner also had a negative experience, describing a rude staff member, Brittany, who handled the situation poorly. Gardner felt undervalued as a customer and chose to switch to a new vet.
Conclusion
Highway 58 Animal Hospital has a mixed bag of reviews, with some customers raving about their experience and others expressing disappointment. While the hospital excels in customer service and compassion, there is room for improvement in terms of communication and handling of complex situations.
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