Lee's Automotive is a professional collision repair shop that has been serving the Seattle and Federal Way communities since 1979. With a commitment to providing the highest quality auto body collision repair, we strive to be the premier repair shop in the greater Puget Sound area. Our team of highly skilled technicians utilizes the most advanced equipment in the industry to return your vehicle to its pre-accident condition, all with honest and professional service.
Our Services
At Lee's Automotive, we specialize in providing a wide range of collision repair services for all makes and models of vehicles. From minor dents and dings to major collision repairs, we have the expertise and equipment to handle it all. Our state-of-the-art facility features a computerized measuring system, a heated downdraft paint booth, and expert color matching to ensure that your vehicle is restored to its original condition.
Auto Body Repair
Our team of highly trained and certified technicians are experts in all aspects of auto body repair. Whether you have a small dent or a major collision, we have the skills and equipment to restore your vehicle to its pre-accident condition. We work with all insurance companies and are an I-CAR Gold Class certified collision repair center, ensuring that your vehicle is repaired to the highest standards.
Painting and Refinishing
At Lee's Automotive, we understand the importance of a flawless paint job. That's why we use only the highest quality paint and equipment to ensure that your vehicle's finish is baked to factory specifications. Our heated downdraft paint booth and expert color matching ensure that your vehicle's finish is smooth, even, and free of imperfections.
Customer Service
At Lee's Automotive, we are committed to providing our customers with the highest level of customer service. From the initial insurance claim to the final inspection, we handle everything for you, so you can focus on getting back to your normal routine. We offer free shuttle service, towing arrangements, and rental car arrangements to make the repair process as hassle-free as possible.
Why Choose Us?
When it comes to collision repair, you have a choice. At Lee's Automotive, we want to be your first and last choice for professional collision repair. We spared no detail in our quest to be your one-stop source for all your automotive needs. We invite you to stop by our facility for a free damage estimate and let us handle the rest. Our goal is to surpass your expectations in both customer service and workmanship.
Unprofessional Practices and Poor Communication
Some reviews express concern over the unprofessional practices and poor communication from the staff at Lee's Automotive. One customer reported their car being driven around for personal use, despite being dropped off for repairs, and another customer was hung up on and never received a call back from the shop. Furthermore, one customer's car was left unlocked with the rear end dismantled, exposing it to the elements and risk of rust.
Excellent Service and Repairs
On the other hand, many reviews praise the excellent service and repairs provided by Lee's Automotive. Customers have reported friendly and knowledgeable staff, quick and thorough service, and high-quality repairs that have left their cars looking like new. Several customers have mentioned being kept updated on the progress of their repairs, which helped alleviate stress and uncertainty.
Standout Employees
Certain employees have been singled out for their exceptional service, including Sophia, who was described as "a peach to talk to" with a great sense of humor. Kyle was also praised for his effort to prioritize a customer's pickup despite a tight schedule.
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