Ekapco

Ekapco Computer Network and Systems Solutions is a dedicated provider of comprehensive computer support and network services tailored specifically to the needs of small and medium-sized businesses, educational institutions, schools, and individuals. We pride ourselves on delivering consistently high-quality service, driven by our team of experienced technicians who possess an average of 25 years of expertise in the field. Our commitment to personalized attention and fast, effective solutions ensures that our clients can focus on what matters most - running their businesses and pursuing their goals.

Personalized Support for Your Business

At Ekapco, we understand that every business is unique, with its own specific requirements and challenges. That's why we prioritize providing one-on-one support from a dedicated technician assigned to your account. This personalized approach allows you to develop a strong working relationship with your technician, eliminating the need to repeatedly explain your network configuration, software usage, and specific needs. Our technicians take the time to genuinely understand your business processes and systems, enabling them to provide informed and tailored solutions.

Wide Range of Services

Ekapco offers a comprehensive suite of services designed to meet all your computer and network needs. Our expertise spans computer hardware and software installation, servicing, and support, as well as network design, installation, maintenance, and upgrades. We work closely with you to analyze your requirements and ensure you select the most appropriate systems and solutions for your business.

Our service offerings include:

• Computer and Network Support:

We provide comprehensive support for a wide range of computer systems, operating systems (from DOS to Windows 10), and network infrastructure.

• Software Solutions:

From desktop applications to server software, we install, configure, and support a diverse range of software applications, including popular options like QuickBooks, Gmail, Microsoft Office Suite, and more.

• Data Management and Security:

Protecting your valuable data is paramount. We offer on-site and cloud-based backup solutions, as well as data security measures to safeguard your information from threats and vulnerabilities.

• Cloud Integration:

We seamlessly integrate cloud-based applications and services like Dropbox, Gmail, and Google Apps into your existing ecosystem, providing enhanced collaboration, accessibility, and scalability.

• Internet and Security Solutions:

Secure your network with our firewall and virus protection services, ensuring a safe and reliable online environment for your business.

• Remote Access and Support:

We offer secure remote access to your network and email, enabling you to manage your systems and data from anywhere with an internet connection. 24/7 telephone support, remote troubleshooting, and on-site support ensure that your technology issues are addressed promptly and effectively.

• Database Solutions:

We provide expertise in managing SQL Server databases, ensuring efficient data storage, retrieval, and protection.

• Mobile Device Support:

Our support extends to a wide range of mobile devices, including iPhones, iPads, Android phones, and tablets, troubleshooting technical issues and providing guidance on optimal usage.

• Network Design and Implementation:

Whether you require a client/server or peer-to-peer network, LAN, WAN, or document management software, our experienced team designs, installs, and maintains robust and reliable networks tailored to your specific needs.

• Site Moves and Relocations:

Moving your business? We handle the complexities of site assessments, network design recommendations, server room configurations, and the coordination of all computer and phone moves, ensuring a seamless transition.

Serving a Diverse Client Base

Our client base includes a wide array of organizations, including:

• Professionals: Lawyers, Accountants, Interior Designers, Management Companies, Financial Advisors, Veterinarians, Real Estate Agents
• Trades: Plumbers, Electricians, Handymen, Construction Professionals, Painters, Tree and Lawn Care Companies
• Medical Practices
• Retail Businesses and Restaurants
• Manufacturing Companies
• Property Management Companies
• Educational Institutions
• Commercial Real Estate Companies

• Religious Institutions
• Professional Services Companies (Insurance, Legal, Insurance Brokerages)

Ekapco Computer Network and Systems Solutions is dedicated to providing exceptional technical support, tailored solutions, and long-lasting partnerships with our clients.