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Business Details
18 Years
experience
Your Trusted Insurance Partner in Tyler, Texas
Lindsey & Odom Insurance, a family-owned and operated health insurance agency, has served clients across Texas since 2008. Founded by Mona Portwood Odom in Frisco and relocated to Tyler in 2015, our agency combines decades of industry experience with personalized service. We specialize in Medicare supplements, group plans, individual under-65 plans, and life insurance, leveraging our independence to provide unbiased guidance tailored to each clients needs. Our team, including Monas daughter Julie Odom Lindsey and son-in-law Chris Lindsey, prioritizes transparency, customer education, and community engagement. With Monas expertise as a Certified Senior Advisor and Chriss leadership in operations, we deliver solutions that address both immediate and long-term insurance requirements.

Our commitment to excellence is reflected in our reputation for securing competitive rates and comprehensive coverage while maintaining a client-centric approach. As active members of the Tyler Chamber of Commerce and other local organizations, we reinforce our dedication to the communities we serve. Our family heritage in insurance, dating back to the 1930s, underscores our deep-rooted knowledge and trustworthiness. We pride ourselves on simplifying complex insurance choices, ensuring clients feel confident in their decisions. Whether assisting seniors with Medicare options or businesses with group plans, our focus remains on building lasting relationships through integrity and exceptional service.
Services
Medicare Supplements Group Health Plans Individual Insurance Life Insurance Senior Insurance Planning
Details
  • Year established: 2008
Highlights and features
  • We offer 16 years of experience in Texas health insurance markets.
  • Our independence ensures unbiased recommendations for Medicare and group plans.
  • Certified Senior Advisor expertise simplifies complex senior insurance choices.
  • Family heritage in insurance spans generations, ensuring deep industry knowledge.
  • Local Tyler roots enable tailored solutions for Texas residents.
Associations and certifications
  • Certified Senior Advisor (CSA)
Services
Medicare Supplements
Medicare Supplement policies help cover out-of-pocket costs like copayments and deductibles for Original Medicare. We specialize in comparing plans from 14 insurers to find optimal coverage for Texas seniors. Our Certified Senior Advisor ensures clients understand their options for long-term health security.
Group Health Plans
We design customized group health plans for small and large Texas businesses. Our solutions balance employer affordability with comprehensive employee benefits, including network flexibility and prescription drug coverage. We assist with enrollment, compliance, and annual plan reviews to adapt to changing needs.
Individual Insurance
Our individual health insurance caters to Texans under 65 seeking affordable, reliable coverage. We analyze plans based on budget, preferred providers, and specific medical needs. Our team simplifies the application process and provides ongoing support for policy adjustments.
Life Insurance
We offer term and permanent life insurance policies to secure families financial futures. Our approach considers clients estate planning goals, debt obligations, and income replacement needs. We partner with top-rated carriers to ensure competitive rates and policy flexibility.
Senior Insurance Planning
Our senior-focused planning addresses Medicare transitions, long-term care options, and end-of-life preparations. We educate clients on Part D drug plans, supplement coordination, and estate planning integration. Our goal is to reduce financial stress while maintaining healthcare autonomy for older adults.
People
Mona Portwood Odom
Owner
Mona founded the agency in 2008 after a 30-year corporate sales career. A Certified Senior Advisor, she specializes in Medicare education and has served Texas seniors for over 17 years. Active in local nonprofits, she prioritizes community well-being.
Chris Lindsey
COO
As COO, Chris oversees operations with a background in insurance heritage dating to the 1930s. A former Marine and Tyler native, he combines military discipline with generational industry knowledge to ensure efficient client service delivery.
Julie Odom Lindsey
President
Julie manages daily operations, leveraging 10 years in home health marketing and a passion for senior advocacy. A Tyler native and Junior League member, she focuses on personalized insurance solutions and client education.
Ted Odom
CTO
Ted provides technical leadership, applying his 30-year Southwest Airlines systems engineering experience. He ensures digital tools enhance client access to insurance resources while maintaining data security and operational efficiency.
Questions
What is a Medigap policy?
A Medigap policy is private insurance that covers gaps in Original Medicare, such as copayments, coinsurance, and deductibles. It helps reduce out-of-pocket healthcare costs for eligible seniors.
Who qualifies for Medicare?
Medicare covers individuals aged 65+, those under 65 with disabilities, and anyone with End-Stage Renal Disease. We help clients navigate eligibility requirements and enrollment timelines.
What Medicare plan types exist?
Medicare includes Part A (hospital), Part B (medical), Part C (Advantage plans), and Part D (prescription drugs). We explain differences and help choose plans matching your healthcare needs.
How do you help choose insurance plans?
We assess your budget, coverage needs, provider preferences, and prescription requirements. Our independent status allows unbiased comparisons across multiple insurers to find your optimal solution.
Do you offer local in-person support?
Yes, our Tyler-based team provides face-to-face consultations for Texas residents. We combine local knowledge with statewide service capabilities to address your insurance questions personally.