Business Details
40 Years
experience
Emergency
services
Comprehensive Home Healthcare Services in Northern New York
Since 1986, Health Services of Northern New York has been a trusted provider of comprehensive home healthcare services in St. Lawrence County. As a New York State Certified Home Healthcare Agency, we specialize in delivering personalized care plans that enable individuals to recover and maintain independence in their own homes. Our team of registered nurses, therapists, and home care aides provides 24/7 support for patients requiring medical assistance, rehabilitation, or daily living support. We accept Medicare, Medicaid, private insurance, and private pay arrangements while maintaining rigorous hiring standards to ensure client safety. Our services span short-term acute care and long-term assistance, including physical, occupational, and speech therapy, medical social services, and nutritional support.With decades of experience, we coordinate directly with physicians to create tailored care strategies that address each patient's unique needs. Our commitment to core values like honesty, integrity, and respect has made us a community pillar for over three decades. We conduct in-home assessments within 24 hours of referral and maintain open communication with families throughout the care process. Our proven track record demonstrates that home-based care often leads to faster recovery times and higher patient satisfaction compared to institutional settings.
Services
Nursing Services
Therapy Services
Aide Services
24/7 Home Care
Case Management
Details
- Year established: 1986
Highlights and features
- 24/7 availability for urgent care needs
- Experienced team of certified healthcare professionals
- Personalized care plans developed with physicians
- Accepts Medicare, Medicaid, and private insurance
- Community-focused care with 30+ years of local experience
Associations and certifications
- New York State Certified Home Healthcare Agency (CHHA)
What people say
Excellent care
Caring professionals
Timely assessments
Personalized attention
Successful recovery
Services
Nursing Services
Our professional nursing team provides skilled medical care for patients recovering from illness or injury. Services include medication management, wound care, and chronic disease management. Nurses develop individualized care plans in coordination with physicians to ensure optimal recovery outcomes while maintaining patient comfort in home settings.
Therapy Services
Comprehensive rehabilitation services include physical, occupational, and speech therapy delivered in patients' homes. Our therapists help individuals regain mobility, improve daily functioning, and recover communication abilities following medical events. Treatment plans adapt to each patient's progress and living environment for practical recovery.
Aide Services
Trained home care aides assist with activities of daily living including bathing, grooming, and light housekeeping. These services support patients' independence while maintaining safety and hygiene standards. Aides work under nursing supervision to ensure consistent care quality across all home healthcare needs.
Case Management
Registered Nurse Case Managers oversee comprehensive care plans for each patient. They coordinate between medical professionals, families, and insurance providers to ensure seamless service delivery. Case managers conduct initial assessments, monitor progress, and adjust care strategies as patients' needs evolve during recovery.
24/7 Home Care
Continuous home healthcare services available for patients requiring constant monitoring or assistance. Our 24/7 care option ensures medical supervision at all times through rotating shifts of qualified professionals. This service maintains safety and immediate response capability for complex medical situations in home environments.
People
Matt O'Bryan
Administrator
With nearly 30 years of experience at Health Services of Northern New York, Matt O'Bryan leads our administrative operations while maintaining direct engagement with patient care initiatives. He oversees strategic planning and community outreach efforts.
Christina White
Registered Nurse
16-year veteran of HSNNY who progressed from PCA trainee to award-winning RN Case Manager. Specializes in geriatric care coordination and patient advocacy while mentoring new nursing staff through our internal training programs.
Questions
What home healthcare services do you provide?
We offer nursing care, physical/occupational/speech therapy, personal care aide services, and medical social work. Our team creates customized care plans for patients recovering from illness, injury, or managing chronic conditions.
Which areas do you serve?
We provide home healthcare services throughout St. Lawrence County including Potsdam, Canton, Ogdensburg, Massena, Gouverneur, and surrounding communities.
Do you accept insurance?
Yes, we accept Medicare, Medicaid, and most private insurance plans. Our billing team works directly with providers to maximize coverage while minimizing out-of-pocket expenses for patients.
How quickly can services begin?
Our intake team conducts in-home assessments within 24 hours of referral. Care plans are developed collaboratively with physicians and families to start services as soon as medically appropriate.
What makes your agency different?
We combine 30+ years of local experience with rigorous staff training and 24/7 availability. Our RN case managers maintain direct communication with physicians to ensure coordinated, patient-centered care.
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