Business Details
Your Trusted Partner for Financial Services
As a seasoned financial institution, we are proud to welcome former City and County Employee Federal Credit Union (CCEFCU) members into our City & County Employees Federal Credit Union family. Our merger, finalized in July 2025, represents a commitment to maintaining the personalized service youve come to expect while expanding access to enhanced banking products, improved cybersecurity, and modernized branch facilities. With over 34 branches statewide and 60,000+ fee-free ATMs nationwide, we combine local expertise with nationwide convenience. Our team, including retained CCEFCU staff, brings decades of combined experience in financial services, ensuring expert guidance for all your banking needs.We prioritize member ownership and NCUA-insured accounts, reinforcing our dedication to trustworthiness and financial stability. Through transparent communication and a seamless transition process, weve ensured automatic updates to direct deposits, ACH transfers, and account numbers while providing clear timelines for all changes. Our digital banking platform and top-rated mobile app offer cutting-edge tools for modern financial management, backed by 24/7 customer support. This transition reflects our ongoing mission to deliver reliable, member-first banking solutions that adapt to evolving needs while maintaining the highest standards of service excellence.
Services
Digital Banking
Mobile Banking App
Mortgage Lending
Instant-Issue Debit Cards
24/7 Customer Support
Fee-Free ATM Network
Account Transitions
Cybersecurity Protection
Highlights and features
- We provide expanded access to enhanced banking products and services.
- Our team retains CCEFCU staff with deep local market knowledge.
- We offer 60,000+ fee-free ATMs nationwide for maximum convenience.
- Our digital banking platform features top-rated mobile app capabilities.
- We maintain member-owned structure with NCUA-insured accounts.
Associations and certifications
- National Credit Union Administration (NCUA)
Services
Digital Banking
Access your accounts 24/7 through our secure digital banking platform. Manage transactions, monitor balances, and set up automatic payments from any device. Former CCEFCU members receive seamless integration of existing ACH transfers and direct deposits.
Mobile Banking App
Download our top-rated mobile app for on-the-go financial management. Features include mobile check deposit, real-time alerts, and branch/ATM locator tools. Available in Apple App Store and Google Play.
Mortgage Lending
Explore competitive mortgage rates and personalized loan options. Our experienced advisors guide you through the application process while maintaining CCEFCU members' existing loan terms during transition.
Instant-Issue Debit Cards
Receive replacement debit cards automatically during account conversion. Activate cards using provided instructions or request expedited issuance through member advisors.
24/7 Customer Support
Contact our support team anytime via phone, chat, or video banking. Saturday assistance available until 12:00pm through October 1, 2025.
Questions
What happens to my CCEFCU account after the merger?
All CCEFCU accounts have been converted to Affinity Plus accounts with new routing and account numbers while retaining your existing balances and terms.
Will I receive new debit/credit cards?
Yes, replacement Affinity Plus debit and credit cards were mailed in late September 2025 for use starting October 1, 2025.
Can I access digital banking immediately?
Digital banking registration becomes available after October 1, 2025 account conversion, though early access may be available through member advisors.
Are my funds insured under the new credit union?
Yes, all accounts remain insured by the National Credit Union Administration (NCUA) up to applicable limits.
What branch hours should I expect?
The Albert Lea branch maintains regular hours, though Saturday availability ends November 1, 2025. 34 additional branches remain accessible statewide.
