Business Details
16 Years
experience
Emergency
services
Trusted Water Damage Restoration Services in Kent, WA
Established in 2010 by a local Kent family, Puget Sound Water Rescue is a family-owned and operated business dedicated to providing tailored water damage restoration services. Our owner, Mathew, brings over a decade of expertise in water remediation, supported by a team of certified technicians who stay current with industry advancements. We prioritize quality and compassion, with the owner personally overseeing job sites to ensure customer satisfaction and build lasting trust. Our approach combines urgency with precision, addressing water damage emergencies ranging from broken pipes to sewage backups.We serve families, childcare centers, senior homes, and medical offices, focusing on minimizing property loss and health risks. Our systematic process includes inspection, water extraction, structural drying, and disinfection using EPA-approved antimicrobials. We specialize in handling insurance claims with professionalism, ensuring compliance with industry standards and dryness certifications. Our commitment to community trust and 24/7 responsiveness has made us a reliable choice for emergency water damage solutions.
Services
Flood water extraction
Broken pipe repair
Sewage backup cleanup
Structural drying
Storm damage restoration
Insurance claim assistance
Mold remediation
Emergency water removal
Toilet overflow repair
Sump pump failure service
Details
- Year established: 2010
Highlights and features
- Family-owned since 2010 with hands-on owner oversight
- Certified technicians trained in advanced water remediation techniques
- 24/7 emergency response to minimize damage progression
- Proven system for seamless insurance claim coordination
- EPA-certified antimicrobial treatments for safe disinfection
Associations and certifications
- IICRC
What people say
Amazing customer service
Trusted and referred
Specialist arrived quickly
Informative quote
Right hands
Services
Flood water extraction
Our certified technicians rapidly extract standing water using industrial pumps and specialized equipment. We prioritize minimizing structural damage and preventing mold growth through immediate action. This service addresses emergencies like burst pipes, roof leaks, and natural flooding events.
Structural drying
We employ psychrometric measurements and tailored drying systems to restore moisture-affected structures. Our process ensures complete evaporation from walls, floors, and insulation while maintaining building integrity. Technicians monitor progress until optimal dryness standards are met.
Sewage backup cleanup
Category 2/3 water remediation involves biohazard containment, contaminated material removal, and EPA-approved disinfection. We follow strict protocols to eliminate pathogens from sewage backups in residential and commercial properties, ensuring safe reoccupation.
Insurance claim assistance
Our team navigates insurance processes with documentation, dryness certifications, and direct communication. We handle all stages from initial assessment to final repairs, reducing client stress while meeting carrier requirements for water damage claims.
Mold remediation
Post-water-damage mold prevention includes HEPA vacuuming, antimicrobial treatments, and air quality testing. We isolate affected areas to prevent spore spread and restore environments to pre-loss conditions using industry-standard containment practices.
People
Mathew McSheridan
Owner & Founder
With over 15 years in water remediation, Mathew leads operations while personally overseeing complex jobs. His technical expertise and commitment to compassionate service drive the company's customer-centric approach since 2010.
Questions
What water damage emergencies do you handle?
We address all water damage types including floods, pipe bursts, sewage backups, roof leaks, appliance malfunctions, and storm-related damage across residential and commercial properties.
Are you available for after-hours emergencies?
Yes, our team responds 7 days a week with urgent service prioritized within 2 hours of initial contact during critical water damage situations.
How do you handle insurance claims?
We manage the entire insurance process including documentation, dryness certifications, and direct communication with carriers to streamline claims for homeowners and businesses.
What certifications do your technicians hold?
Our team includes IICRC-certified Water Damage Restoration and Applied Structural Drying Technicians who maintain current industry-standard training and safety protocols.
What areas do you serve?
While based in Kent, we provide water damage restoration services throughout the Puget Sound region with rapid response capabilities for critical emergencies.
