Business Details
23 Years
experience
Emergency
services
Your Trusted Cisco IT Solutions Partner in Lafayette, LA
Founded in 2003, iConvergence has established itself as a premier Cisco solutions partner dedicated to delivering cutting-edge IT services. Our team of certified engineers, with an average tenure of over a decade, specializes in network security, collaboration technology, and disaster readiness solutions tailored to businesses across all industries. As a Cisco Premier Partner with Advanced Certifications in Security, Collaboration, and Data Center, we combine industry-leading technology with deep technical expertise to create secure, scalable infrastructures. Our engineers hold over 300 certifications, including CCIE, Microsoft, and VMware accreditations, ensuring we provide solutions that align with evolving business needs.We prioritize long-term partnerships through transparent communication, proven results, and a commitment to treating clients as extensions of our own team. Our focus on innovation and customer-centric service has earned recognition as Cisco's SMB Partner of the Year and top Unified Communications Partner in the Americas South Region. With a 49% ownership stake held by engineers, our decision-making remains rooted in technical excellence and practical problem-solving. We serve K-12 institutions, commercial enterprises, and SLED sectors with customized solutions that optimize productivity while maintaining rigorous security standards.
Services
Managed IT Services
Network Security
Collaboration Technology
Disaster Readiness
Professional Services
Details
- Year established: 2003
Highlights and features
- 49% engineer-owned company ensures technical expertise drives decision-making
- Engineers average over 10 years of experience with 300+ industry certifications
- Custom solutions for K-12, Commercial, and SLED sectors
- Proven track record as Cisco's SMB Partner of the Year
- 15-minute response time guarantee for enterprise support
Associations and certifications
- Cisco Premier Partner
- Cisco Advanced Security Certification
- Cisco Advanced Collaboration Certification
- Cisco Advanced Data Center Certification
What people say
Knocking it out of the park
Valued partner
Great service
Make my job easier
Impressed the team
Services
Managed IT Services
Our Managed IT Services handle complete infrastructure oversight including network hardware, applications, and endpoints. We provide proactive maintenance, patch management, and 24/7 monitoring to ensure optimal performance. Our team offers IT planning, procurement, and budgeting support while maintaining robust ticketing systems with comprehensive reporting.
Network Security
Cisco-powered network security services protect against threats through firewalls, email security, and endpoint protection. We implement multi-factor authentication, ongoing employee education, and real-time threat response. Our solutions include data backup, server recovery, and network documentation with enterprise support center access for rapid issue resolution.
Collaboration Technology
Cisco Collaboration solutions enable seamless communication across voice, video, and messaging platforms. We implement systems that improve information accessibility, break down communication silos, and provide real-time connectivity for remote workers. Our services include application training and integration to maximize productivity across distributed teams.
Disaster Readiness
Comprehensive disaster readiness plans ensure business continuity during crises. We offer backup solutions, virtual desktop infrastructure, and hyper-converged technologies with redundant systems. Our services include remote worker support, server recovery strategies, and implementation of technologies to prevent network downtime during emergencies.
Professional Services
Expert analysis and design services create customized IT strategies aligned with business objectives. Our certified engineers provide network infrastructure assessments, cybersecurity planning, and collaboration system implementations. We offer ongoing service plans tailored to organizational needs, from basic support to comprehensive infrastructure management.
Questions
What IT services does iConvergence offer?
We provide managed IT services, network security solutions, collaboration technology, disaster readiness planning, and professional IT consulting services tailored to business needs.
Are your engineers Cisco-certified?
Yes, we are a Cisco Premier Partner with Advanced Certifications in Security, Collaboration, and Data Center. Our team holds over 300 industry certifications including CCIE and VMware accreditations.
Do you offer 24/7 support?
Yes, we provide 24x7x365 enterprise support with a 15-minute response time guarantee for critical issues through our dedicated support center.
How do you handle emergency situations?
Our emergency after-hours support team provides immediate assistance with network outages, security breaches, and disaster recovery scenarios using pre-established continuity plans.
What industries do you serve?
We work with K-12 institutions, commercial enterprises, and SLED sector organizations to implement customized IT solutions that meet specific regulatory and operational requirements.
Can you help with cybersecurity assessments?
Yes, we offer free security risk assessments that identify vulnerabilities and recommend Cisco-powered solutions to strengthen your network defenses against evolving threats.
