Drive with Confidence, Service with Excellence
At Swickard Volkswagen of Anchorage, we pride ourselves on providing exceptional customer service and offering a wide range of services to our valued customers. Our state-of-the-art dealership is located at 6115 Old Seward Hwy in Anchorage, AK, and we're committed to providing a seamless and enjoyable shopping experience for all our customers.
About Our Dealership
As a premier Volkswagen dealership, we're dedicated to providing top-notch service and unbeatableSelection of new and pre-owned vehicles from Volkswagen. Our knowledgeable sales team is always happy to help you find the perfect vehicle that meets your needs and exceeds your expectations.
Services We Offer
At Swickard Volkswagen of Anchorage, we understand the importance of maintaining your vehicle and ensuring it runs smoothly. That's why we offer a range of services to keep your vehicle in top condition. Our experienced and certified technicians are equipped to handle all your vehicle needs, from routine maintenance to complex repairs. Our service center is fully equipped with the latest tools and technology to ensure your vehicle receives the best care possible.
Our Services
- Routine Maintenance: Keep your vehicle running smoothly with regular oil changes, tire rotations, and other routine maintenance services.
- Repair Services: Our expert technicians can diagnose and repair any issue with your vehicle, from brake pads to timing belts.
- Parts and Accessories: We offer a wide range of genuine Volkswagen parts and accessories to help you customize your vehicle or repair any issues.
Why Choose Us
At Swickard Volkswagen of Anchorage, we're committed to providing exceptional customer service and a hassle-free shopping experience. Here are just a few reasons why you should choose us:
- Competitive Pricing: We offer competitive pricing on all our new and pre-owned vehicles, ensuring you get the best value for your money.
- Expert Knowledge: Our knowledgeable sales team is always happy to help you find the perfect vehicle that meets your needs.
- Convenient Location: Our dealership is conveniently located at 6115 Old Seward Hwy in Anchorage, AK, making it easy for you to visit us.
Join the Swickard Volkswagen Family
At Swickard Volkswagen of Anchorage, we're passionate about delivering exceptional customer service and providing unbeatable selection of new and pre-owned vehicles. Join our family of satisfied customers and experience the Swickard Volkswagen difference for yourself. Visit us today and discover why we're the go-to dealership for Volkswagen enthusiasts in Anchorage.
Poor Customer Service and Long Wait Times
Several reviewers have expressed frustration with the customer service at Swickard Volkswagen of Anchorage. Eddy Haroun experienced a lack of respect and poor communication when scheduling a service appointment, and after multiple requests, he never received a call back from the manager. Sasha Robertson had a similar issue when she scheduled a warranty service appointment, which was delayed for three months. Julian Schmidt and F. Witmer also had poor experiences with the dealership, with long wait times and a lack of flexibility when it came to scheduling appointments. Jonathan Tarrant was initially disappointed with the dealership's response to his service needs, but they were able to improve his experience by scheduling an appointment.
Mixed Results with Sales
Some reviewers had positive experiences with the sales department at Swickard Volkswagen of Anchorage. Pamela Gilden had a great experience buying a new car and working with Brandon, who was easy to work with and didn't try to pressure her into anything she didn't want. Lisa Thomas also had a good experience buying a Volkswagen from Genesis, with quick and helpful service. However, F. Witmer had a negative experience with the sales department, which required him to purchase additional shield coverages.
Long Wait Times and Poor Maintenance
Several reviewers commented on the long wait times and poor maintenance at Swickard Volkswagen of Anchorage. Julian Schmidt's radio issue was not resolved after a four-month wait, and F. Witmer's car sat for days before being serviced. Sasha Robertson's car didn't receive the necessary parts for maintenance, and Jonathan Tarrant had to wait three months for a basic oil change.
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