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At B&I Tire Company, we pride ourselves on being the go-to destination for all your tire and auto repair needs in Springfield, MO. With over 56 years of experience, we have built a reputation for providing top-notch services and exceptional customer care. Our team of experts is dedicated to providing you with the best possible experience, making us the preferred choice for residents of Springfield, MO, and surrounding areas.
Our History
Founded in 1965, we have been serving the local community with passion and dedication. Our family-owned business has been built on the principles of honesty, integrity, and a commitment to excellence. Over the years, we have expanded our services to cater to the growing needs of our customers, offering a wide range of tire brands, automotive services, and routine maintenance solutions.
Our Services
At B&I Tire Company, we offer a comprehensive range of services to cater to all your tire and auto repair needs. Our state-of-the-art facility is equipped with the latest technology, and our team of certified technicians has the expertise to diagnose and repair even the most complex issues. Our services include:
- Tire sales and installation
- Wheel alignments and balancing
- Brake repairs and replacements
- Suspension and steering system repairs
- Transmission repairs and maintenance
- Oil changes and routine maintenance
- Wheel services, including commercial wheel alignments
Why Choose Us?
At B&I Tire Company, we pride ourselves on our commitment to excellence, our passion for customer satisfaction, and our dedication to building long-term relationships with our customers. We strive to provide a unique and personalized experience for every customer, ensuring that you receive the best possible service and results.
Our Mission
Our mission is to provide exceptional tire and auto repair services that exceed our customers' expectations. We aim to build trust, loyalty, and relationships with our customers, ensuring that they receive the best possible experience every time they visit us.
Productivity and Work Quality
B&I Tire has received mixed reviews regarding the quality of their work, with some customers praising the fast and reliable services, while others have reported issues with slow service, poor quality of work, and unprofessional behavior from staff.
Customer Service
Some customers have praised the friendly and helpful staff at B&I Tire, while others have reported poor service, citing issues with communication, responsiveness, and follow-through.
Facilities and Ambiance
Some customers have praised the cleanliness and organization of the facilities, while others have reported issues with the overall ambiance and condition of the shop.
Integrity and Honesty
Some customers have praised B&I Tire for their integrity and honesty, citing instances where they chose not to take advantage of customers. However, others have reported negative experiences, citing issues with transparency and trustworthiness.
Negatives and Pitfalls
Some customers have reported issues with customer service, citing issues with communication, responsiveness, and follow-through. Others have reported negative experiences with repair work, citing issues with efficiency, accuracy, and professionalism.
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