Business Details
25 Years
experience
Emergency
services
Managed IT Services in Florence, SC
Founded in 2001, HillSouth iT Solutions iT Solutions has established itself as a trusted leader in managed IT services, network security, and cloud solutions. With over 25 years of combined experience among our leadership team, we deliver strategic technology consultations that empower businesses to achieve their goals through innovative methodologies and proactive management. Our SOC 2-certified team provides comprehensive IT infrastructure planning, 24/7 monitoring, and customized security solutions that protect against evolving cyber threats while ensuring compliance with industry regulations. Recognized by Channel Futures MSP 501, CRN's MSP 500, and Inc. 500|5000, we combine technical expertise with personalized service to minimize downtime and maximize operational efficiency. Our client-centric approach includes on-site support, remote management, and tailored disaster recovery strategies that address specific business needs across healthcare, hospitality, and public sectors.Through strategic partnerships with Microsoft, Cisco, and VMware, we implement cutting-edge technologies that scale with business growth while maintaining strict budget controls. Our commitment to excellence is demonstrated through case studies showing successful implementations for organizations like Wilson Senior Care and Manifest Pharmacy, where we delivered network infrastructure solutions and HIPAA-compliant systems. We maintain transparent communication through monthly reporting, asset management tracking, and proactive maintenance schedules that prevent system failures before they occur.
Services
Managed IT Services
Network Security
Cloud Services
VoIP Solutions
Managed Print Services
HIPAA Compliance
Business Continuity
Virtual Desktops
Mobile Device Management
IT Consultation
Details
- Year established: 2001
Highlights and features
- 25+ years of proactive IT management experience
- SOC 2-certified security and compliance expertise
- 24/7 monitoring and emergency response capabilities
- Customized solutions for healthcare, hospitality, and public sectors
- Recognized by Channel Futures MSP 501 and Inc. 500|5000
Associations and certifications
- SOC 2
- Channel Futures MSP 501
- CRN MSP 500
- Inc. 500|5000
What people say
Reliable IT solutions
Proactive security measures
Excellent client support
Successful implementations
Responsive service
Services
Managed IT Services
Our managed IT services provide comprehensive technology oversight through proactive monitoring, maintenance, and support. We handle all aspects of IT infrastructure including network security, data backups, and system updates to prevent downtime and ensure smooth operations. Our dedicated team delivers customized solutions that align with business objectives while maintaining strict compliance standards.
Network Security
Our network security solutions protect against cyber threats through firewalls, antivirus software, and intrusion prevention systems. We implement unified threat management that includes content filtering, spam blocking, and regular vulnerability assessments to maintain secure business communications and data protection.
Cloud Services
Cloud services offer scalable infrastructure with virtual servers, desktops, and email hosting solutions. Our managed cloud environment ensures data accessibility, disaster recovery, and compliance with industry regulations while providing cost-effective alternatives to traditional hardware investments.
VoIP Solutions
Our VoIP solutions deliver cost-effective communication systems with advanced features like call forwarding, voicemail transcription, and conferencing. The cloud-based platform eliminates traditional phone line limitations while providing reliable connectivity for remote workers and multi-location businesses.
Managed Print Services
Managed print services optimize document workflows through secure printing solutions, cost tracking, and equipment maintenance. We implement energy-efficient devices with remote monitoring to reduce operational costs while maintaining data security and compliance.
People
Robby Hill
Founder & CEO
Robby Hill founded HillSouth iT Solutions iT Solutions in 2001 and has led its growth into a recognized managed service provider. He received the Empact 100 award at The White House and oversees strategic technology consultations that align with client business goals.
Andy Patel
CTO & Co-Founder
Andy Patel serves as Chief Technology Officer and co-founder, directing technical implementations and infrastructure planning. He has over 20 years of experience in enterprise IT solutions and leads the engineering team for managed services and security operations.
Matthew Kirkland
Client Projects Manager
Matthew Kirkland manages client project implementations with a focus on network infrastructure and system integration. He ensures successful deployments through detailed planning and coordination between technical teams and client stakeholders.
Ben Kopp
Remote Analyst
Ben Kopp provides remote IT support and monitoring services, maintaining system performance through proactive maintenance and rapid response to technical issues across multiple client environments.
Melanie Valazak
Director of Client Services
Melanie Valazak leads client services operations, ensuring high satisfaction through effective communication and quality service delivery. She manages support teams and coordinates technical resources to meet client IT requirements.
Questions
What IT services does HillSouth iT Solutions iT Solutions offer?
We provide managed IT services, network security, cloud computing, VoIP solutions, and document management systems tailored to business needs.
How does HillSouth iT Solutions iT Solutions ensure network security?
Our security solutions include firewalls, antivirus software, content filtering, and 24/7 monitoring to protect against cyber threats and data breaches.
Do you provide HIPAA-compliant IT solutions?
Yes, we offer specialized HIPAA compliance services with secure data management and network infrastructure for healthcare organizations.
What areas do you serve?
We serve businesses throughout South Carolina, North Carolina, and surrounding regions with local offices in Florence, Columbia, and Myrtle Beach.
Can you help with cloud migration?
Our cloud services team assists with migration planning, implementation, and ongoing management of cloud infrastructure and applications.
What support options are available?
We offer 24/7 monitoring, unlimited helpdesk support, on-site assistance, and remote control capabilities for comprehensive IT support.