Business Details
36 Years
experience
Custom Jewelry Design & Repair Services in Goodyear, AZ
Osborne Jewelers has been a trusted name in the jewelry industry since its founding in 1990. With over 25 years of dedicated service in Goodyear, Arizona, the business combines a rich heritage of craftsmanship with modern expertise. Our team of six full-time jewelers, including Graduate Gemologists and Certified Appraisers, specializes in custom design, intricate repairs, and high-quality jewelry sales. We pride ourselves on maintaining integrity while offering personalized services such as complimentary design consultations and on-site watch repairs.Our commitment to excellence is reflected in our extensive inventory of designer collections and one-of-a-kind pieces, alongside specialized services like estate jewelry appraisal and laser engraving. As a family-owned business, we prioritize community engagement and ethical practices, ensuring every customer receives expert guidance and lasting value.
Services
Custom Design
Jewelry Appraisals
Jewelry Repair
Watch Repair
Pearl Restringing
Diamond Selection
Estate Jewelry
Engraving
Wish Lists
Gift Wrapping
Details
- Year established: 1990
Highlights and features
- We offer 200+ combined years of jewelry expertise and Graduate Gemologist certification.
- Our in-house custom design service creates personalized pieces with direct customer collaboration.
- We provide on-site jewelry and watch repair by specialized technicians with decades of experience.
- Our complimentary appointment system ensures personalized attention for every client.
- We maintain an extensive inventory of designer collections and one-of-a-kind items.
Services
Custom Jewelry Design
Our expert designers collaborate directly with clients to create unique, personalized jewelry pieces. Using advanced CAD technology and traditional craftsmanship, we transform ideas into durable, beautiful designs. Clients receive professional guidance throughout the process, ensuring both aesthetic appeal and structural integrity in every custom creation.
Jewelry Appraisals
We provide detailed, insurance-compliant jewelry appraisals with comprehensive documentation. Each appraisal includes precise descriptions, high-quality imaging, and current market valuations. Our Graduate Gemologist team ensures accurate assessments for both modern and estate pieces, supporting insurance coverage and investment tracking needs.
Jewelry Repair
Our skilled technicians handle all jewelry repair needs, from simple resizing to complex restoration. With five dedicated repair specialists, we address ring resizing, chain soldering, stone setting, and costume jewelry repairs. Most services are completed on-site using professional tools and techniques to restore pieces to their original condition.
Watch Repair
Our certified watchmakers specialize in luxury brand maintenance and repairs. Services include battery replacement, movement repair, crystal replacement, and complete overhauls. With expertise in Rolex, Omega, and Tag Heuer models, we ensure precision timekeeping and preserve the value of fine watches through expert care.
Pearl Restringing
We offer professional pearl and bead restringing with customized design options. Our specialists use premium materials and techniques to securely mount pearls while maintaining their natural drape. Each service includes jewelry cleaning and consultation about stringing styles, ensuring both beauty and longevity for treasured pearl collections.
People
Ken Osborne
Graduate Gemologist & Custom Design Specialist
Ken Osborne, a GIA-certified Graduate Gemologist, has over 40 years of jewelry expertise. He leads custom design projects and appraisals while mentoring staff. His career began at age 14, becoming Arizona's youngest Gemologist in 1985.
Joanne Osborne
Marketing & Business Development
Joanne Osborne manages business operations and marketing strategy. She serves on multiple community boards and Arizona state representative, balancing civic duties with jewelry industry leadership. She co-founded Osborne Jewelers in 1990.
Brennan
Store Manager & CAD Designer
Brennan oversees daily operations and custom design projects. With seven years of jewelry experience and lifelong family industry exposure, he manages inventory, CAD design, and customer service while ensuring quality control for custom creations.
Crystal
Accredited Jeweler Professional
Crystal has served customers since 2005, specializing in diamond selection and custom design. A GIA graduate working toward Graduate Gemologist status, she assists clients with gift selection and jewelry consultations while supporting store management.
Alberto
Watch Repair Specialist
Alberto brings 33 years of horology experience to Osborne Jewelers. Specializing in luxury watch repairs for Rolex, Omega, and Tag Heuer models, he provides expert battery replacement, movement repairs, and crystal fabrication services since joining in 2015.
Questions
Do you offer custom jewelry design services?
Yes, we provide in-house custom design services with direct collaboration from our Graduate Gemologists and CAD specialists.
Can you repair vintage or estate jewelry?
Our expert technicians handle repairs for all jewelry types, including vintage and estate pieces requiring specialized techniques.
Do you provide jewelry appraisals for insurance?
Yes, we offer detailed insurance-compliant appraisals performed by our certified Graduate Gemologists.
Are your watch repair services covered under warranty?
We guarantee our watch repairs using quality parts and workmanship, with service-specific warranty terms provided at completion.
Can you resize existing rings?
Yes, our jewelers perform ring resizing and adjustments as part of our comprehensive repair services.
Do you buy used or estate jewelry?
We specialize in estate jewelry sales but do not purchase individual pieces from private owners.
