At Inst-I-Glass of Knoxville, we're dedicated to providing top-notch glass repair and replacement services to our valued customers. With years of experience in the industry, we've honed our skills to deliver fast, reliable, and professional solutions for all your glass needs. Our team of experts is committed to ensuring that you receive exceptional service, exceptional quality, and unparalleled customer satisfaction.
Our Story
Inst-I-Glass of Knoxville was founded on the principle of providing instant insulated glass solutions to homeowners and businesses in the Knoxville area. Our founders recognized the need for a faster, more efficient way to repair and replace glass, and we've since become the leading provider of glass services in the region. We take pride in our ability to measure, cut, and install glass quickly and accurately, ensuring that our customers receive the highest level of service possible.
Our Services
We offer a comprehensive range of glass services, including:
- Drop Off Glass Repair: Bring your glass to us, and we'll repair or replace it quickly, often with same-day service and savings of up to 50% compared to in-home repairs.
- Window Repair and Replacement: From insulated glass units to thermal windows, we'll provide a custom solution that meets your unique needs.
- Door Glass Repair and Replacement: We'll repair or replace door glass, including safety glass and pattern glass, to ensure your home or business is secure and energy-efficient.
Our Commitment to Quality
At Inst-I-Glass of Knoxville, we're committed to delivering exceptional quality, superior customer service, and unparalleled expertise in the glass industry. We stand behind our work, providing a warranty on all services and ensuring that you're completely satisfied with the final result.
Excellent Customer Service and Quality Work
Many reviewers praised Inst-I-Glass for their exceptional customer service, prompt response, and high-quality work. Several reviewers mentioned that the company exceeded their expectations, with some even saying that they went above and beyond to repair their windows.
Quick Response and Reliable Service
Inst-I-Glass was praised for their quick response to customer inquiries and their ability to complete repairs efficiently. Many reviewers mentioned that the company was able to repair their windows quickly, often within a few hours of the initial call.
Professionalism and Courtesy
The company's technicians were commended for their professionalism, courtesy, and cleanliness. Reviewers mentioned that the technicians were friendly, respectful, and took pride in their work.
Warranty and Pricing Issues
However, some reviewers expressed concerns about the company's warranty and pricing policies. A few reviewers mentioned that they were not provided with clear estimates or warranties, which led to unexpected costs.
Negative Experiences
A few reviewers expressed dissatisfaction with their experiences, citing issues with the company's warranty, pricing, and communication.
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