Business Details
33 Years
experience
Your Trusted Shoe Store in Alexandria
Comfort One Shoes was established in July 1993 in Old Town Alexandria, Virginia, as a family-owned business. Over three decades, we have expanded across the metro DC area and into Maryland and Virginia while maintaining our commitment to excellence. Our curated global collection features footwear from nearly every continent, emphasizing foot-friendly designs with wide toe boxes, arch support, and supple insoles. Our team undergoes rigorous training at Comfort One University to ensure expert guidance in finding the perfect fit.We prioritize community impact through initiatives like planting over 10,000 trees and donating 25,000 pairs of shoes. Our dedication to quality and service has earned recognition as an industry leader and a Best Shoe Store in Northern Virginia by Virginia Living. We combine international curation with local ownership to deliver unparalleled selection, style, and service to every customer.
Services
Shoe Sales
Orthotics
Shoe Care
Gift Cards
Online Shopping
Details
- Year established: 1993
Highlights and features
- We offer 30+ years of expertise in foot health and footwear selection.
- Our team undergoes specialized training at Comfort One University for expert fitting.
- We curate a global collection of footwear from brands across six continents.
- We prioritize sustainability through tree planting and shoe donation programs.
- Our stores combine international quality with locally owned community commitment.
Services
Shoe Sales
We offer an extensive selection of premium footwear for all ages, including athletic shoes, dress shoes, boots, and sandals. Our inventory features globally recognized brands like Birkenstock, Hoka, and On Running, each chosen for their combination of style and ergonomic design. Every purchase includes expert fitting assistance from our specially trained staff to ensure optimal comfort and support.
Orthotics
Our orthotic solutions address specific foot health needs through custom and pre-made insoles. We partner with leading brands to provide arch support, cushioning, and alignment correction for various footwear types. Our specialists help customers select appropriate orthotics that integrate seamlessly with their existing shoes while improving overall foot comfort and mobility.
Shoe Care
We provide professional shoe care products and services to extend footwear longevity. This includes cleaning solutions, waterproofing treatments, and protective sprays for various materials like leather, suede, and fabric. Our staff offers guidance on proper maintenance techniques to preserve both appearance and functionality of your footwear investment.
Gift Cards
Our flexible gift card program allows customers to give the perfect footwear gift. Available in any denomination, both digital and physical cards work across all store locations and online platforms. Recipients can choose from our full inventory of shoes, orthotics, and accessories, making it ideal for any occasion.
Online Shopping
Our online store provides 24/7 access to our complete footwear collection with exclusive web-only promotions. Features include detailed product descriptions, size guides, and customer reviews to aid purchasing decisions. We offer free shipping on orders over $75 and convenient in-store return options for online purchases.
People
Dr. Franklin Polun
Advisory Board
Footwear industry expert with 25+ years of experience in foot health and ergonomic design. Provides strategic guidance on product selection and customer service standards.
Dr. Jeremy Dublon
Advisory Board
Certified podiatrist specializing in footwear-related orthopedic solutions. Contributes expertise on orthotic integration and foot-friendly shoe construction.
Dr. Jennifer Jimenez
Advisory Board
Footwear technology specialist with focus on sustainable materials and innovative cushioning systems. Advises on emerging trends in comfort footwear.
Dr. David Engorn
Advisory Board
Retail operations expert with extensive background in customer experience optimization. Helps maintain high service standards across all locations.
Dr. Sahar Zadeh
Advisory Board
Footwear sustainability advocate promoting eco-friendly manufacturing practices and recycled material usage. Guides our environmental initiatives.
Questions
What types of shoes do you carry?
We offer athletic, casual, dress, boots, sandals, and slippers for men, women, and children from premium brands like Birkenstock, Hoka, and On Running.
Do you provide orthotic support?
Yes, we offer orthotics and footwear with built-in arch support and foot-friendly features like wide toe boxes.
What is your return policy?
We accept returns within 30 days of purchase with original packaging and receipt for a full refund or exchange.
Do you offer online shopping?
Yes, shop our full collection online with free shipping on orders over $75 and easy returns at local stores.
Are your shoes eco-friendly?
We prioritize sustainable brands and practices, including recycled materials and community tree-planting initiatives.
Do you have gift cards available?
Yes, digital and physical gift cards are available in any denomination for easy gifting.
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