Business Details
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Trusted Plumbing Services in Myrtle Beach
We are Cascade Plumbing, a full-service plumbing company serving the Grand Strand region with expertise in residential and commercial plumbing solutions. Founded on principles of exceptional craftsmanship and unparalleled cleanliness, we specialize in kitchen and bathroom fixture repairs, water heater maintenance, drain cleaning, and comprehensive plumbing system diagnostics. Our team serves Myrtle Beach, Surfside Beach, Murrells Inlet, Garden City, Litchfield Beach, and Pawleys Island, prioritizing meticulous workmanship and customer education.With decades of combined experience, we employ certified professionals like Vic Cotoia, a Navien-certified tankless water heater installer, who delivers transparent, non-technical explanations and photographic documentation. Our preventative maintenance programs and emergency response capabilities ensure lasting solutions while maintaining the highest standards of property care, leaving workspaces cleaner than found through continuous cleanup practices.
Services
Kitchen Plumbing
Bathroom Repairs
Water Heater Maintenance
Drain Cleaning
Fixture Replacement
Emergency Plumbing
Tankless Water Heaters
Remodel Installations
Preventative Maintenance
Diagnostic Inspections
Highlights and features
- We maintain immaculate workspaces through continuous cleanup practices
- Our Navien-certified technicians deliver energy-efficient water heater solutions
- We serve 6 Grand Strand communities with localized plumbing expertise
- We provide photographic documentation of all diagnostic findings
- Our maintenance programs prevent costly emergency plumbing failures
What people say
Professional and knowledgeable
Fast emergency response
Photographic documentation
Thorough diagnostics
Preventative maintenance
Services
Kitchen Plumbing
We repair and replace all kitchen plumbing fixtures including sinks, faucets, dishwashers, and garbage disposals. Our technicians handle clogged drains, water line connections, and warranty-covered parts. Using name-brand products from Delta, Kohler, and Moen, we restore functionality while maintaining aesthetic appeal. Our team serves the Grand Strand region with same-day repair capabilities.
Water Heater Maintenance
Our certified technicians perform comprehensive water heater maintenance including flushing, cleaning, and component inspections. We service both traditional and tankless systems from Navien and Rinnai, extending equipment lifespan through annual maintenance programs. Emergency repairs and efficiency upgrades delivered with photographic documentation of system conditions.
Emergency Plumbing
We respond immediately to critical plumbing failures including leaking pipes, burst lines, and fixture malfunctions. Our 24/7 service team utilizes diagnostic equipment to identify hidden leaks and provides immediate repairs. Same-day service includes photographic evidence of issues and transparent cost estimates for required work.
Bathroom Repairs
Our specialists address clogged drains, toilet leaks, and fixture malfunctions in bathroom environments. We repair showers, tubs, and sinks while addressing hair and scale buildup. Preventative maintenance includes drain snake treatments and fixture upgrades using brands like American Standard and Jacuzzi.
Tankless Water Heaters
We install and service energy-efficient tankless water heating systems requiring natural gas or propane. Certified technicians handle Navien and Rinnai system installations, including gas line modifications. Our maintenance programs optimize energy savings while eliminating storage tank corrosion concerns in residential and commercial settings.
People
Vic Cotoia
Master Plumber
PhD-level plumbing expert with Navien certification for tankless water heater installations. Specializes in complex diagnostic work and emergency repairs. Provides detailed photographic documentation of all system conditions.
Ollie
Senior Technician
Experienced plumbing professional handling fixture replacements and diagnostic inspections. Recognized for technical proficiency and customer communication skills during bathroom renovation projects.
Holly
Emergency Response Specialist
Quick-response technician resolving critical plumbing failures with immediate repairs. Documented problem areas through photographic evidence during sub-floor diagnostics.
Amber
Service Technician
Skilled communicator providing clear explanations of plumbing issues. Participates in whole-home system diagnostics and preventative maintenance programs.
Questions
Do I need to replace a faulty water heater immediately?
We prioritize repairs over replacement. Most issues can be fixed unless units show internal corrosion. We'll recommend cost-effective solutions with lifetime warranty parts when possible.
Can I convert my electric water heater to tankless?
Gas supply is required for efficient tankless systems. We recommend Navien or Rinnai gas units. Electric tankless options exist but require breaker upgrades and lack energy savings.
How quickly can you respond to emergencies?
Our 24/7 service team arrives promptly for critical failures. Recent emergency responses included same-day sub-floor plumbing repairs and burst pipe restoration.
Do you service areas outside Myrtle Beach?
We cover the entire Grand Strand from Murrells Inlet to Pawleys Island. Service includes residential and commercial properties across six coastal communities.
How do you handle diagnostic findings?
Our technicians document all findings with photographic evidence. We explain issues in non-technical terms and provide clear cost estimates before performing any repairs.
What maintenance programs are available?
We offer annual plumbing system inspections and water heater maintenance plans. These include fixture checks, drain treatments, and component flushing to prevent emergency failures.
